Espresso Espress is a cafe located along the coast of a private island in Italy. Our mission is to be a forward-thinking organization committed to fostering collaboration, leadership development, and operational excellence for our community. We are more than just a team, we are a dynamic collective focused on continuous improvement, shared purpose, and impactful results. At Espresso Espress, every role matters, and every contribution shapes our success.
Training Times
Listed below, you can find a list of our training times shown in your local time zone. When attending a training session, please remember to arrive at least 20 minutes early to ensure your attendance. The times listed below are when the training center becomes locked, so the earlier you arrive, the better. While waiting at the training center, remain seated until you are provided further instructions and be prepared to learn.
2025-05-04T13:00:00Z
2025-05-04T17:00:00Z
2025-05-04T21:00:00Z
2025-05-05T01:00:00Z
2025-05-04T05:00:00Z
2025-05-04T09:00:00Z
If any of the times above are displayed as a day of the week rather than a specific time, please note that it means the training session will begin at 12 AM/00:00 in your local time zone. You can click on the time for further information.
Rank Information
Espress Ranks
Customer Espress [Rank Limit: ∞]
Join our Roblox Group!
Noted Influential [Rank Limit: ∞]
These individuals within this rank are influential members of our community whether that be our former developers, former MRs+, or members of our community who have been deemed influential.
Business Partner [Rank Limit: ∞]
Individuals who have this rank are representatives from our partnerships across the platform. These members not only represent themselves, but their group.
Trainee [Rank Limit: ∞]
To become this rank, you must utilize our application center to apply for Trainee and pass the quiz.
Junior Barista [Rank Limit: ∞]
To become this rank, you must attend one of our trainee sessions and pass the session. Upon receiving this rank, you are permitted to server Guests inside of the cafe.
Intermediate Barista [Rank Limit: ∞]
To become this rank, you must receive 150 points within our game. Whether that being serving customers, cleaning messes, or restocking items inside of the cafe.
Head Barista [Rank Limit: ∞]
To become this rank, you must receive 450 points within our game. Similarly, you can get these points by serving customers, cleaning messes, or restocking items inside of the cafe. This is the HIGHEST achievable rank that does not require you to be noticed by our Employee Affairs Department.
Espresso Leader [Rank Limit: ∞]
Middle Ranks
Espress Assistant [Rank Limit: 36]
To become this rank, you must pass the Management Team Trial. Upon passing the trial, you will be moved to this rank. These staff members are allowed to ASSIST during training sessions (or train if necessary). They also carry the responsibility of supervising the cafe to ensure all guests and staff members are acting as per our guidelines.
Supervision Team [Rank Limit: 34]
To become this rank, you must first be an Espress Assistant for a minimum of TWO WEEKS Following this, you must show consistent activity along with engagement whether that being chatting in our communications server, being active in-game/handling reports, or handling our tickets. These staff members will be noticed by our Activity + Performance Department. These staff members are allowed to TRAIN/ASSIST during training sessions. They also carry the responsibility of supervising the cafe to ensure all guests and staff members are acting as per our guidelines.
Assistant Manager [Rank Limit: 32]
To become this rank, you must first be an Supervision Team member for a minimum of TWO WEEKS Following this, you must show consistent activity along with engagement whether that being chatting in our communications server, being active in-game/handling reports, attending trainings, or handling our tickets. These staff members will be noticed by our Activity + Performance Department. These staff members are allowed to TRAIN/ASSIST during training sessions. They also carry the responsibility of supervising the cafe and hosting shifts to promote activity and engagement within the cafe.
General Management [Rank Limit: 30]
To become this rank, you must first be an Assistant Manager for a minimum of THREE WEEKS Following this, you must show consistent activity along with engagement whether that being chatting in our communications server, being active in-game/handling reports, attending trainings, or handling our tickets. These staff members will be noticed by our Activity + Performance Department. These staff members are allowed to HOST during training sessions. They also carry the responsibility of supervising the cafe and hosting shifts to promote activity and engagement within the cafe. During their time in this position, they may be offered a contract by any Department and be asked to take the HR Bootcamp and shadow said department.
High Ranks
Executive Assistant [Rank Limit: 27]
To become this rank, you must first be apart of the General Management Team for a minimum of THREE WEEKS Following this, you must show consistent activity along with engagement whether that being chatting in our communications server, being active in-game/handling reports, attending trainings, or handling our tickets. These staff members will be noticed by our Activity + Performance Department with the consideration of the Lead of the Department. These staff members are allowed to RANK during training sessions. They also carry the responsibility of supervising the cafe and hosting shifts to promote activity and engagement within the cafe. These staff members have passed their HR Bootcamp trial and have started their contracts.
Executive Officer [Rank Limit: 9]
To become this rank, you must first be an Executive Assistant for a minimum of a MONTH. These staff members are handpicked by their Department’s Oversight Team will consideration of the Department’s Executive Director. Upon being promoted, they help manage the department, have the eligibility to RANK inside of trainings.
Executive Director [Rank Limit: 6]
To become this rank, you must first be an Executive Officer for a minimum of a MONTH. These staff members are handpicked by the Division’s Presidential Officer. Following the decision, they are monitored and reviewed by the President and designated Vice President for the department. Upon being promoted, they lead the department, have the eligibility to OVERSEE inside of trainings. They also carry the duty of leading a department and choosing candidates for the manager(s) upon vacancies.
Leadership Ranks
Presidential Officer [Rank Limit: 3]
To become this rank, you must first be an Executive Director for a minimum of a MONTH . These staff members are handpicked by the Division’s Vice President and the President. They run the division and ensure all aspects of it are carried out effectively. They also serve as assistants to their Vice Presidents and represent them in their absence.
Vice President [Rank Limit: 3]
These staff members are handpicked by the the President. They oversee the division and ensure all aspects of it are carried out effectively. They also serve as assistants to the Presidents and advise them on all aspects relating towards their respective division.
President [Rank Limit: 1]
The President is the chief authority overseeing all aspects of Espresso Espress, ensuring organizational vision and standards are upheld. They are the chief executive officer and handle all aspects of group management and development.
Appeal Information
There are 5 types of punishments you can receive as a player and member of Espresso Espress. A server ban, a Trello (permanent) ban, an application ban, an employee restriction, and a Discord ban. If any of these have affected you, please read the appropriate section and learn how to appeal it.
Server Ban
A server ban is when a Executive member uses the :ban command to remove you from the game server. This is a server-sided ban meaning you will be able to rejoin after the server restarts. This type of punishment does not require an appeal unless you have evidence to prove it was false. If you believe your server ban was false, you can create a General Support ticket in our communication server or submit a response on our google form.
Trello Ban
A trello ban is a permanent ban preventing you from joining the cafe unless your appeal is accepted. In order to appeal this, you must submit a response using our Appeals form and wait for a response on our communication server via Direct Messages.
Application Ban
An application ban is a permanent ban preventing you from becoming a staff member unless your appeal is accepted. In order to appeal this, you must submit a response using our Appeals form and wait for a response on our communication server via Direct Messages.
Employee Restriction
An Employee Restriction is a permanent ban preventing you from becoming a Espresso Assistant unless your appeal is accepted. In order to appeal this, you must submit a response using our Appeals form and wait for a response on our communication server via Direct Messages.
Discord Ban
A Discord ban prevents you from communicating in our communication server unless your appeal is accepted. In order to appeal this, you must submit a response using our Appeals form and wait for a response from somebody via Direct Messages.
Alliance Application
Requirements
- Your group must have at least 100+ non-botted members.
- Your Discord server must have at least 50+ non-botted members.
- Your games must have decent activity within the Discord server and Roblox game.
- Your group must have no history of free-ranking or selling ranks with administrative powers.
- Your group must benefit Espresso Espress.
- Your representatives must be able to communicate actively with our Partnership Management team frequently in regard to collaborate with us on events.
- Your group must not be blacklisted and have a positive reputation on the platform.
Application
Please send your alliance application to a member of the Partnership Management department in our Public Affairs division on our Discord server. You should expect to hear back from a Partnership Management representative about the results in 5-7 days.
- What’s the link to your Roblox group and Discord?
- Briefly describe your group and how well it could benefit our company overall if we were to form an affiliate together.
- How is your groups activity on Roblox, as well as in your communications server?
- List at least two representatives and their Discord tags/Roblox usernames.
Becoming an Espresso Assistant
To be eligible for promotion to Espresso Assistant at Espresso Espress, you must currently hold the rank of Espresso Leader. While serving as an Espresso Leader, there are several key expectations you must meet to enhance your chances of advancement:
Promotion Requirements:
- Proficient use of grammar and punctuation
- Safechat disabled
- Active membership in the Espresso Espress Discord server
- Consistent in-game activity
Grammar Usage
While grammar is not mandatory for all Espresso Espress Staff, it is required for those seeking promotion to Espresso Assistant. During your shifts, you are expected to demonstrate strong grammar and proper punctuation to reflect professionalism, maturity, and respect for both customers and fellow staff.
Safechat Restrictions
We carefully review Safechat settings for all potential promotions. If Safechat is enabled, it limits your ability to communicate effectively and fulfill the responsibilities of an Espresso Assistant. Therefore, Safechat must be disabled to qualify.
Discord Membership
All management communication is conducted exclusively through our Discord server. As such, being an active member is mandatory for all candidates. We do not offer alternative methods of communication for Management roles.
Performance & Conduct
Demonstrating excellence in your current role as a barista is essential. You should consistently display initiative, support your fellow team members, and maintain high standards of service. These behaviors strongly influence promotion decisions.
Activity & Availability
Consistent and regular activity is vital. Logging in once a week is insufficient; instead, aim for steady engagement, such as 1–2 hours per day, rather than infrequent, prolonged sessions. Consistency makes you more visible and demonstrates dedication.
Hinting Policy
Hinting for promotions is strictly prohibited. Doing so, whether in-game or through Discord, will negatively impact your chances of joining our Management Team. Let your actions and professionalism speak for themselves.
For any questions, concerns, or clarification regarding promotions to Espresso Assistant, please contact a member of the Professional Development Department. We’re here to support your journey at Espresso Espress.
Group Social Links
Frequently Asked Questions
How can I work at Espresso Espress?
To begin working at Espresso Espress, you need to apply at our Application Hub and then attend and pass a training session.
How do I get promoted at Espresso Espress as an employee?
To be promoted at Espresso Espress as a Low Rank, you need to earn a certain amount of points to advance through each rank until you become an Espresso Leader. Each customer you serve will earn you 3 points. Below is a breakdown of how many points you need to get promoted to the next rank:
Trainee → Junior Barista: Attend (and pass) one Training session.
Junior Barista → Intermediate Barista: 250 Points
Intermediate Barista → Head Barista: 600 Points
Head Barista → Espresso Leader: 1,250 Points
I found a bug/glitch in the game, where do I report it?
If you find a bug in our game, please report it on our Discord server using the ticket system in the #
┃support channel or simply let a presidential member know about it.
Can I buy Espresso Espress?
Espresso Espress is currently not for sale, and we are not seeking buyers.