Every single audio asset I upload, without fail, is getting auto-moderated

Bug Reports Website Bugs
#1

Any audio I’ve uploaded today has been rejected. Even ones that are royalty free(sounds from Freesound.org, for instance)

just one of the several that have been wrongfully rejected.
Is this a bug? I’ve never had this much of a struggle before with the audio moderation system.
Especially not with completely royalty free audio

22 Likes
#2

royalty free does not necessarily mean copyright free, or IP free. it could just be a bug, but double check license and IP terms before you upload

#3

I’m uploading unique ogg sounds and every single one is being deleted immediately. This is impeding my development rn.

11 Likes
#4

I’m glad I’m not the only one. Yeah my game’s update is being held back because of this :C

Hopefully it is resolved soon

5 Likes
#5

Same here. Tried changing formats from MP3 to OGG and still rejects.

3 Likes
#6

This is also happening for me…

#7

For the time being, there’s #moderation-review-requests if you want to try getting these assets reapproved, but that may take up to a few days for a reply (3 or less at best, more at worst).

I haven’t uploaded anything lately so I can’t comment big, just wanted to shove a moderation team that works around assets here for you.

#9

Tried uploading three audio assets for my game and the same issue persists.

2 Likes
#10

I hope we are able to upload the same sounds again after this issue is resolved as I am also having this issue. It would be a shame if we couldn’t upload the sound again.

1 Like
#11

Happening to me too.

image

3 Likes
#12

Hi, can I ask what tools you are using to encode files?

#13

Im using Audacity to convert from WAV to OGG or MP3, both still fail.

2 Likes
#15

Audacity to convert to OGG, but everything else fails too

2 Likes
#16

My sounds all play fine in Studio & ingame until they get rejected for being “invalid”. This seems like a moderation bug to me.

#17

How many seconds long are the song files? And how many bytes are in them?

#18

The last sound I tried to upload was 1 second long and 13 kb, but this issue happens with any sound regardless of size, length, or format.

#19

Hey developers,

Thanks for reporting this issue. We experienced a problem with a change we made to the back-end process of uploading audio. We’ve reverted the change and are investigating what went wrong.

You should now be able to re-upload audio and have it go through the process as it normally would. If your audio was previously denied, you may have to make a slight change to it in order for it to enter our system. Sorry for the inconvenience!

Thanks,
Developer Relations

15 Likes
#23