Experience Revenue From Commissions Dropping

Help and Feedback Platform Usage Support
#1

Hello, me and a couple of other creators of Avatar Shops have noticed a huge drop in revenue this past day, my friend tested if he would get revenue by buying a random item in his game, but he didn’t. He then leaves the group and do the same thing, but this time he received it. (The 2nd & 3rd images below)

So I’m guessing Roblox made it so that you can only get revenue from players that AREN’T in your group, which i find quite unnecessary? I have over 280,000 member inside my group so this is gonna be very damaging. I’d really appreciate this getting fixed as soon as possible.

(As far as i know this only concerns groups)
image

image
image1242×553 174 KB

image
image1242×180 68.9 KB

8 Likes
#2

They might just be trying to prevent people from doing the '40% method". the 40% method is to an extent theft. You are stealing robux from developers in doing so, especially when you buy gamepasses or UGC items.

#3

But this shouldn’t be the solution they come up with. This is damaging others with big groups.

#4

Can you elaborate a bit on when it doesn’t give the expected robux?

#5

Basically, i have over 280k members inside my group, and if any of them join the game and buy anything inside the game, i wouldn’t get revenue.

#6

Do the purchases still show up in the Revenue → Sales listing of the group? (If they do, they may be listed as 0 payout).

#7

They do show up in the analytics page, but they never show up in pending

#8

I have the same issue. Is the solution to wait and see what ROBLOX says about it and merge the game into your profile for now?

And on a random irrelevant side it, what do you do for traffic on your game? TikTok, etc, I’ve made a few avatar games of my own but I’m only getting a few hundred vidits

#9

i’ve gotten this problem too but it affects everyone who purchases something from the group game and not only group members in my case. the only time i get pending robux is when someone purchases their accessories from the game under my account instead of my group. hope roblox fixes this