Experience Sort's Displaying Incorrectly

Reproduction Steps

Reproduced by visiting the Discovery page on any device.

Expected Behavior

Experiences to be sorted how they were 1 week ago.

Actual Behavior

Popular typically displays experience’s from most popular to least popular with other factors like your country/region and are instead displaying experiences in a seemingly random order.

Top Earning typically displays experience’s ranking from top earning to least earning with other factors like your age and are instead displaying experiences that are not the most top earning. image

There’s also probably other’s that I’m unaware of.

Issue Area: Roblox Website
Page URL: Discover - Roblox
Impact: Moderate
Frequency: Constantly
Date First Experienced: 2022-11-05 00:11:00 (-03:00)


Thanks for reporting this issue. I filed a ticket to our internal database.


Hello! Our game Anime Adventures seems to have a related issue: it should appear on the Most Popular sort but does not show up even after 1000+ results. 2-3 weeks ago it was consistently in the top 5 results due to consistently having 20k+ active players, but has now completely vanished from the front page. This does not seem to happen for any other game with similar CCUs.

Our game disappeared last week as well. It seemed to fix itself for about 4 days (~Friday-Monday), but the issue has now resurfaced. We were notified by a lot of our players about not being able to find the game on Popular. Could this please be looked into?