Experiences unavailable to comply with regulations - but no regulations apply

Reproduction Steps
Attempting to access this Experience from the Netherlands presents the user with the following message: This experience is unavailable in your region to comply with regulations.


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Verified by two different users in the Netherlands on different devices.


Expected Behavior
The experience questionaire lists no blocked regions. As such, the experience should be available in all countries.


Actual Behavior
The player is blocked access from the experience, despite the creator having correctly filled in the experience questionaire.


Issue Area: Roblox Website
Page URL: Obby Royale - Roblox
Impact: Very High
Frequency: Constantly

6 Likes

I just filled in the questionaire on my game, and it is now blocked in the Netherlands as well. This appears to be a critical bug in the questionaire.

1 Like

Hi @Wsly - Thank you for reporting this issue! We have added a fix and this should be resolved today.

2 Likes

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