Experiences unavailable to comply with regulations - but no regulations apply

Bug Reports Website Bugs
#1

Reproduction Steps
Attempting to access this Experience from the Netherlands presents the user with the following message: This experience is unavailable in your region to comply with regulations.

Screenshot_20221212-005529_Roblox
Screenshot_20221212-005529_Roblox1080×2400 1.43 MB

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Verified by two different users in the Netherlands on different devices.


Expected Behavior
The experience questionaire lists no blocked regions. As such, the experience should be available in all countries.

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image (1)1830×694 107 KB


Actual Behavior
The player is blocked access from the experience, despite the creator having correctly filled in the experience questionaire.


Issue Area: Roblox Website
Page URL: Obby Royale - Roblox
Impact: Very High
Frequency: Constantly

6 Likes
#2

I just filled in the questionaire on my game, and it is now blocked in the Netherlands as well. This appears to be a critical bug in the questionaire.

1 Like
#3

Hi @Wsly - Thank you for reporting this issue! We have added a fix and this should be resolved today.

2 Likes
#4

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