Issue Type: Connectivity
Date First Experienced: 2021-05-03 00:05:00 (-04:00)
Date Last Experienced: 2021-05-05 00:05:00 (-04:00)
Hi, I’m currently getting a significant amount of reports related to my game Split.
Whenever I migrate to the latest update users complain about being unable to join. This does not happen every time for every user, but it does seem to affect a significant portion of players.
I unfortunately don’t have much more to report as it errors out before the game is loaded. Usually if you wait about 5 minutes after a migration and try again you’re able to join.
I expect during a migrate to the latest update that old servers are gradually shut down and players are moved into new ones.
There should not be as significant a disconnection rate in this process as I’m currently seeing.
A significant portion of users get the above error code when moving to a new server. The issue persists even if they try to join other servers for approximately 5 minutes until the migration is over.