Failed to download or apply critical settings, please check your internet connection

I am not able to start the Roblox client now, because of this error:

image

ConnectFail is also possible:

image

That is all I get, nothing else happens. This isn’t an internet issue or an account issue. I’m on the internet and my account is not banned. Studio is also functional.

This seems to be the cause in the log file:

2024-02-01T02:41:47.575Z,0.575242,1eb4,6 [FLog::Output] Loading AppSettings.xml from C:\Users\smorr\AppData\Local\Bloxstrap\Versions\version-17f2f3d7fcfc48f5\AppSettings.xml
2024-02-01T02:41:47.578Z,0.578242,1eb4,6 [FLog::Output] RobloxChannel has been set to production
2024-02-01T02:41:47.579Z,0.579242,1eb4,6,Info [FLog::UpdateController] UpdateController: versionQueryUrl: https://clientsettingscdn.roblox.com/v2/client-version/WindowsPlayer
2024-02-01T02:41:47.579Z,0.579242,1eb4,6,Info [FLog::UpdateController] WindowsUpdateController: updaterFullPath: C:\Users\s\AppData\Local\Roblox\Versions\version-17f2f3d7fcfc48f5\RobloxPlayerInstaller.exe
2024-02-01T02:41:47.580Z,0.580242,2ff4,6,Info [FLog::UpdateController] Update thread: started with protStr 
2024-02-01T02:41:47.580Z,0.580242,2ff4,6,Info [FLog::UpdateController] Checking if updater exists at C:\Users\s\AppData\Local\Roblox\Versions\version-17f2f3d7fcfc48f5\RobloxPlayerInstaller.exe. Returning false
2024-02-01T02:41:47.580Z,0.580242,2ff4,6,Warning [FLog::UpdateController] Updater not found. Skipping update
2024-02-01T02:41:47.580Z,0.580242,2ff4,6,Info [FLog::UpdateController] Update thread: isUpdateRequired FALSE
2024-02-01T02:42:47.618Z,60.618511,1eb4,6 [FLog::Error] blockingFetchAndLoadSettingsFromCdn exception: HttpError: Timedout while fetching settings from https://clientsettingscdn.roblox.com/v2/settings/application/PCDesktopClient
2024-02-01T02:43:08.701Z,81.701111,1eb4,6 [FLog::Error] blockingFetchAndLoadSettingsFromCdn exception: HttpError: Timedout while fetching settings from https://clientsettingscdn.roblox.com/v2/settings/application/PCDesktopClient

I turned off my firewall and that did not fix it, this is probably a server issue.

2 Likes

Seems to have been a temorary server outage and is now resolved. Will update here if it goes wrong atgain

2 Likes

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.