Failed to load sound: Unable to download sound data

Hi. Does anyone know why a sound I’m using in my game is returning the error in the title? It is in a folder in Workplace and is set to play automatically (without a script) when a player joins the game. The sound I’m using was uploaded by me as well so it has permissions to use it in the game but still won’t load properly.

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You might have to wait a little bit, as it might not have been approved yet, or you might have to whitelist the UniverseId in the settings of your sound

Hey, thanks for your reply. I checked and my game’s UniverseId is already whitelisted in the sound’s settings and it has been uploaded for quite some time and works fine for me so I’m not really sure what the issue is

Try restarting your studio or see if it plays in-game. If neither of those work, just re upload the audio

Alright, I’ll give it a shot. I’m not the one experiencing it but it’s been getting a lot of errors on my error report

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