"Failed to parse MemoryStoreService JSON response." when calling UpdateAsync

Bug Reports Engine Bugs
#1

What happens:
Since about 18:30 UTC my error logs from this game show that occasionally calls to SortedMap.UpdateAsync throw an error that says “Failed to parse MemoryStoreService JSON response.”. I have not made any changes to my code recently.

When it happens:
Right now about once a minute across all servers.

What should happen:
This error should not show up.

10 Likes
#2

I have the same issue and it broke my game (datastore session locks), needs to get fixed ASAP.

4 Likes
#3

This is quite urgent – Jailbreak depends on memory stores and nobody can join right now

4 Likes
#4

I have same problem, my modules don’t work properly with it

2 Likes
#5

Thanks for flagging this issue. Our engineering team is actively investigating.

5 Likes
#6

Thanks again for the report. The issue is now resolved.

If you were impacted by this issue please reply to this post with your experience link & details of how it was impacted. We will be connecting you with the engineers involved to help investigate the root cause.

7 Likes
#7

I use memory store service for datastore session locking and started to get this error out of nowhere. It even did this on studio but not on my second development version which is weird. I haven’t updated this part in that game.

5 Likes
#8

Thanks! We’ve sent you a private message with the engineering team on it.

3 Likes