False DMCA Claim on Recently Released Roblox-Created Item "Clockwork’s Golden Shades" Texture

A false DMCA claim was recently submitted via Roblox’s Rights Manager on the texture of the newly released item, Clockwork's Golden Shades - Roblox. Since this item was created by Roblox itself, this claim appears to be an error, resulting in the unintended deletion of the texture. The texture, originally https://create.roblox.com/store/asset/76294730368609?externalSource=www&assetType=Image, is now missing from the item, as seen in the attached screenshot.

Request and Suggestions:
I kindly request that the texture for Clockwork’s Golden Shades be restored. This issue also suggests a need for added protections in the Rights Manager system to prevent future misuse, particularly to ensure Roblox-created content is safeguarded from incorrect takedowns.

Thank you for your attention to this matter and for considering improvements to Rights Manager to prevent similar issues from impacting other items.

A private message is associated with this bug report

7 Likes

Hi, @raskolibov . Thanks for flagging this issue for us. We have reviewed the situation and restored the texture in question. When I look at the relevant item now, it appears restored. Please let us know if you have any further trouble with this issue.

Cheers,

@apoorcarpenter

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It seems that the same image in question has been moderated again

Link: https://create.roblox.com/store/asset/76294730368609?externalSource=www&assetType=Image

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Something needs to be done to make this immune from DMCA requests, along with all other Roblox assets @apoorcarpenter

If you just restore it, I doubt there’s going to be anything stopping it from being DMCA’d over and over again. Is there anything more being done here rather than just the asset being restored? :slightly_smiling_face:

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Well that was fast. It’s back again

Now the same texture linked earlier is moderated once again.

Dude this is ridiculous :sob: it’s probably going to take them time to add in some code that makes certain assets immune from moderation/DMCA strikes… but hopefully they actually do considering the persistence of this issue. User submitting the strikes should also be terminated.

Either that or the issue hasn’t yet been triaged to anyone with the proper jurisdiction to be made immune from moderation. @apoorcarpenter

Still not fixed. How did it get restored and then removed again?
image

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“Fixed” image

image

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This bug report should be re-created again in order to someone to look into it again, preferably with linking to this report.

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No need. Engineers haven’t been in office for the past few days, give it a few more

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Going back to this. The image is moderated again, the item itself seems to be now deleted aswell and the uploader is now either deactivated or terminated

Image: https://create.roblox.com/store/asset/76294730368609?externalSource=www&assetType=Image
Uploader: Slurry - Roblox (Edit: The account itself seems to be back)
Original item: Catalog - Roblox

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This time, the item was completely deleted, like, could you please identify the root cause of this issue and apply an appropriate fix?

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They’ll probably fix this when the item is released

The image, item and the uploader seems to be now restored.

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