The avatar bundle purge that has been happening for the past 3 weeks has been largely affecting me and other UGC creators.
The seemingly automatic moderation system flags innocent avatar bundles as “inappropriate/suggestive content” and sometimes has a “insufficient modesty layer” note when the content clearly has a fully black, opaque modesty layer covering the entire lower torso.
This also gives the creator warnings and consecutive 1 day bans. Even upon appealing and restoring the content through the support form on the same day, the 1 day ban is not lifted.
Sometimes the content doesn’t get restored “within 3 business days” as stated in the support emails. (ex. these have still not been restored after 2 weeks)
Expected behavior
I expect my avatar bundles to not be falsely moderated by automatic means.
I expect to be unbanned after the content is appealed and restored on the same day.
I expect my avatar bundles to be restored within 3 business days as stated by Roblox Support.
There indeed has been a lot of moderation problem recently and I think it’s just not their priority but I wish ou luck on getting your bundles restored in due time !!
I’ve been a long time user of your mini blocky R15 avatar bundles, a shame that they deleted it despite being fine for a whole year. Hope they restores yours + other creators
My UGC bundles uploaded from my UGC account have not been restored for nearly 3 weeks, and even if my bundle appeals are accepted, none have been restored so far.
This is not just an issue with a single bundle, I’ve been waiting for 6 of my bundles to be restored for weeks. When I questioned why they still haven’t been restored, they told me, ‘We are currently investigating the reported content and will update the ticket at the earliest,’ and there has been no response for days.
Do they not know how to restore bundles, or is there a technical issue? I’m genuinely curious, is it the mesh that they can’t restore, where have my bundles been for weeks, and despite the appeals being accepted, none of them have been restored in 3 days, not even in 3 weeks in my case.
My UGC account’s username: RWGNAF
UGC Bundle IDs: 776097, 777795, 393540, 394053, 401725, 418096
I’ll also share the Roblox Support Ticket IDs: Roblox Support Ticket 104369050 and Roblox Support Ticket 105633223.
Screenshots of responses from Roblox support where they said these would be restored weeks ago:
For this bundle (Bundle ID: 1182196), my appeal was accepted 2 days ago. I’ll leave it here to see if it gets restored. Most likely, nothing will change in weeks.
