My Email: shinygriffin.robloxcontact@gmail.com
Roblox Support: Support
Please do not send your password, phone number, or other personal information to me. I will never ask for this information.
Bug Reports
If you encounter a glitch or a bug and would like to report it, please include the following information:
- Detailed description of the bug
- How and when the bug happens
- Screenshot of the game and screenshot the Developer Console. The Developer Console shows errors that get written up when a glitch happens, and you can find it by pressing Ctrl + F9 on a computer, or by typing “/console” in the chat bar in the game. This is very important because it shows me what causes the glitch and how to fix it.
- Device you were using when the bug happened (Phone/Tablet/Computer)
Save Data Loss
If you have experienced a loss in save data, please email me your Roblox Username and the Date+Time you discovered the corruption. I will be able to revert your save file.
Game Pass Refunds
If you have an unauthorized/accidental purchase of a Game Pass with Robux, please contact Roblox Support. Manually deleting a Game Pass from your inventory DOES NOT refund Robux and will revoke access to using the Pass in-game. As a developer, I do not have the tools or permission to give refunds.
Roblox Refund Policy: https://en.help.roblox.com/hc/en-us/articles/203312650
Player Reports
If a player is breaking Roblox Terms of Service, for example bullying, harassment, hate speech, exploiting, or inappropriate behavior, please report the account using Roblox’s report system. To send a report to me directly, please provide the Username of the offender and evidence of the event. (As a developer, I do not have access to chat logs, so I strongly encourage using Roblox’s report system in-game in addition to a report sent to my email.) Ban appeals are not accepted.
Feedback
If you have feedback, criticism, or suggestions, please feel free to share! I cannot guarantee that it will be added to the game, but I always read every suggestion and take it into consideration!