My Email: shinygriffin.robloxcontact@gmail.com
Roblox Support: Roblox Support
Please do not send your password, phone number, or other personal information to me. I will never ask for this information.
Bug Reports
If you encounter a glitch or a bug and would like to report it, please include the following information:
- Detailed description of the bug
- How and when the bug happens
- Screenshot of the game and screenshot the Developer Console. The Developer Console shows errors that get written up when a glitch happens, and you can find it by pressing Ctrl + F9 on a computer, or by typing “/console” in the chat bar in the game. This is very important because it shows me what causes the glitch and how to fix it.
- Device you were using when the bug happened (Phone/Tablet/Computer)
Save Data Loss
If you have experienced a loss in save data, please email me your Roblox Username and the Date+Time you discovered the corruption. I will be able to revert your save file. Please contact me within 30 days of the discovered corruption, because DataStore versions only go back 30 days.
Game Pass Refunds
If you have an unauthorized/accidental purchase of a Game Pass with Robux, please contact Roblox Support. Manually deleting a Game Pass from your inventory DOES NOT refund Robux and will revoke access to using the Pass in-game. As a developer, I do not have the tools or permission to give refunds.
Roblox Refund Policy: https://en.help.roblox.com/hc/en-us/articles/203312650
Player Reports
If a player is breaking Roblox Terms of Service, for example bullying, harassment, hate speech, exploiting, or inappropriate behavior, please report the account using Roblox’s report system. Additionally, use the in-game tools to report roleplay servers, chat logs, announcements, and roleplay descriptions. Reports are reviewed several times a day and action is taken as quickly as possible.
(Please only send an email if the player cannot be reported using the in-game reporting tools, for example, using exploits or doing inappropriate animations. Reports must have screenshots or videos. Do not edit the evidence, i.e: circling, highlighting, crossing out words or usernames, adding text)
Feedback
If you have feedback, criticism, or suggestions, please feel free to share! I cannot guarantee that it will be added to the game, but I always read every suggestion and take it into consideration!