Feedback on "Frequently Asked Questions"

Bug Reports Documentation Issues
#1

Should include way to contact Roblox for issues with Stripe integration specifically. Currently, Roblox support is unaware of the Stripe integration entirely and thus unable to help me change my inaccessible phone number used on my Stripe account :slight_smile:

Stripe support directs me to Roblox as they have the tools for this, but Roblox is painfully oblivious, and tells me to go talk to Stripe, and thus I am stuck in a loop for months (and losing even more money than the ~91% average loss in income due to the USD pricing change).

Affected URL: Frequently Asked Questions | Documentation - Roblox Creator Hub

1 Like
#2

This is just an acknowledgment announcement!

We’ve filed a ticket into our internal database for this issue, and we will update you when we have further information!

Thanks for the report!

#3

Good one

#4

Got the same exact issue for a month now. Both Supports are telling me the other needs to do it. Habe you got any Updates?