[Fixed] Account Pin Won't Unlock

Update: I didn’t do anything differently but now I can unlock my account PIN

Hello, so just a moment ago I went to unlock my security pin so that I could change one of my settings, however the area for my PIN to go in doesn’t register the pin. Whenever I type in the correct pin whether on my phone or desktop, and click the unlock button or press the enter key nothing happens. However if I enter the wrong pin it tells me that it is incorrect, is there any way to fix this?

image from google

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You need to press the area to fill in the security pin code. Once doing this little step, you should be able to press Unlock.

Whenever I click the lock to get the screen above I click the box in the middle, I then enter the four digit code, and finally press Unlock. If this is what you meant, this is how I normally do it, and the issue still occurs.

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Have you tried refreshing the page?

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I did, and I tried multiple devices as I had said before, I let it sit for a while and it worked for some random reason.

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