[FIXED] Unable to add a YouTube video to my games thumbnail ("Unknown Error, please try again later")

[RDETrelloHolder (Interstate_80)]

All the topics/posts about this issue seemed to be locked so I’m creating one myself:

What do you want to achieve?
I want to upload a video (NE Illinois - YouTube) to my games thumbnail (Northeastern Illinois [Alpha] - Roblox)

What’s the issue?
I get an error: “Unknown error occurred. Please try again later”

What solutions have you tried?

• Changing the name (in case Roblox filters it)
• Changing the URL (m.Youtube > www.Youtube, etc)
• Using different web browsers
• Using different devices
• Clearing cache
• Contacting Support
• Looking at other topics about this issue

No matter what I do, the URL will fail to upload.
Also, I inspected the page and errors like “request error” popped up.

[Deb0rahAliWilliams (MsDeborah)]

This seems to just be an error on Roblox’s side. You would have to wait up to a day and try again. Otherwise, you need to message @Bug-Support .

[RDETrelloHolder (Interstate_80)]

Oh alright, I’ll check back in tomorrow.

[RDETrelloHolder (Interstate_80)]

UPDATE:
I figured out that no matter what link you try, it will still give you the same error.
The error has nothing to do with the link.
Also, the same issue is still occurring to me.

Solutions I might try:
Using another account

Is the same issue going on with you?

• Yes
• No

[RDETrelloHolder (Interstate_80)]

The same error happens, I’ll contact @Bug-Support support instead.

[RDETrelloHolder (Interstate_80)]

Off-topic in the next statement.

Bad news, I wasn’t able to contact bug support, as well as getting temporally kicked out.
Ill just try using a different account then to upload the YouTube video.

[RDETrelloHolder (Interstate_80)]

HUGE UPDATE

I was able to upload the YT video on the game page with my other account! I have no clue if its normal or not, but it weirdly says the content is blocked. Also, if this doesn’t work, DON’T USE YOUR ALT to upload the video. You’ll just lose 500 Robux.

I think this issue is account based, so you have to somehow transfer Robux to another account. I might say more to this later.

If this works, this might be the solution.

EDIT:
Welp?