Following a "deep link" when not logged in leads to 404 instead of experience page

Bug Reports Website Bugs
1

Reproduction Steps

1. Open incognito mode / private surfing in any desktop browser (might also apply to mobile)
2. Visit the URL

If someone wonders about the strange URL it’s from the Developer Deeplinking Beta: Developer Deeplinking [Beta]

Expected Behavior

The experience page to be displayed or something that tells me that I need to login to access the experience

Actual Behavior

The player gets redirected to: https://www.roblox.com/request-error?code=404

Which is quite not ideal experience for players following a deep link on macOS and sometimes PC.

Issue Area: Roblox Website
Page URL: https://ro.blox.com/Ebh5?af_web_dp=https%3A%2F%2Fwww.roblox.com%2Fgames%2Fstart%3FplaceId%3D6679274937%26launchData%3D%7B%22src%22%3A%22devforum%22%7D&af_xp=qr&pid=App&c=RDC%20QR%20Code%20Example&is_retargeting=true&af_dp=https%3A%2F%2Fwww.roblox.com%2Fgames%2Fstart%3FplaceId%3D6679274937%26launchData%3D%7B%22src%22%3A%22devforum%22%7D
Impact: Moderate
Frequency: Constantly
Date First Experienced: 2022-09-20 00:09:00 (+02:00)
Date Last Experienced: 2022-09-27 00:09:00 (+02:00)

3 Likes
2

hello!

I have tried this on Mobile and this happens:

In normal mode:

Mobile app has opened.

In Incógnito:

Chrome asked me if I wanted to leave the incognito mode, when I hit “Yes”, the app opened without any problems.

Those links, starting with ro.blox.com are also used when you use the Share option in Mobile Application

For example:

This is a link to a catalog item made by Roblox. Whats happens if you click It?

https://ro.blox.com/Ebh5?pid=share&is_retargeting=true&af_dp=roblox%3A%2F%2Fnavigation%2Fitem_details%3FitemId%3D8337370%26itemType%3DAsset&af_web_dp=https%3A%2F%2Fwww.roblox.com%2Fcatalog%2F8337370

Cheers!

3

This doesn’t happen my end. Do you still encounter this issue?

1 Like
4

It happens in Firefox at least.

private-browsing-error

5

I get sent to an “app not found” error page if I am not logged in on PC

If I dont have the app on mobile, I also get sent to this page

1 Like
6

Tested in Chrome and Firefox on Mac, in both cases it the link opens the target page in normal and Incognito modes. It is a very old issue that seems to be resolved, please let us know if you still experience it.

7

Hello! Could you check out this bug while you’re looking at deep links issues?

Thanks