Introduction:
The interview guide contains the rules you’ll need to know and the questions you will be asking your interviewees as well as the interview procedure and tips so that you can successfully host the session and interview attending interviewees.
Join Frappé:
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Interview Rules:
[1] Grammar is required inside and outside interviews at all times. Failure to use grammar will result in you failing your interview.
[2] Respect all present staff and attending interviewees. Disrespect is not tolerated and will result in you being removed from the server.
[3] You must answer each question within 40 seconds after being asked the question. Exceeding this time limit results in failure for that question.
[4] Please remain seated while waiting for your interview. If you do not remain seated, you will be kicked from the server.
[5] Please try not to go AFK during the interview session as you may miss out on being interviewed and if you are called upon to be interviewed while AFK, you will be kicked from the server.
[6] You are not allowed to use prewritten responses for the questions. If you are caught copying and pasting your answers, you will fail the interview.
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Interview Questions:
[1] How would you greet a customer if they came up to your register?
[2] What are some unique characteristics you possess?
[3] Please correct the following sentence. “i cme 2 dis interfew so i cen wrk at
frappe”
[4] Why do you want to work for Frappé?
[5] Where do you see your future in Frappé?
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Interview Procedure:
When interviews have commenced, select one person at random to interview. Ask your interviewees to follow you to an empty room and have them sit in the chair in front of the desk and begin the interview. You might also want to ask your interviewees if they have any questions before you begin, then proceed to ask the interview questions. Judge them relatively harshly on their response time and correct grammar usage, as we want fast and professional baristas. Also, judge them on how thoughtful their answers appear. If they pass, congratulate them and inform them of the handbook (especially the trainee guide) and the other useful information that can be found there. Then have them follow you upstairs and have them sit at one of the tables to await their promotion. If they fail, correct them on what they did wrong and inform them that they can try again at the next interview and dismiss them. If they don’t leave right away, you should kick them.
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Interview Tips:
[1] Judge responses based on these factors: response time, grammar usage, and the relevance of the answer.
[2] People can correct themselves if they make a grammar/spelling mistake and not be penalized for it. If they don’t correct themselves, then they are penalized. You will want to fail them after three unchanged errors.
[3] Look for a more elaborate vocabulary as well as concise and coherent sentences.
[4] If you suspect an answer has been copied and pasted, you must confirm this by looking at their copy and paste logs. The command to open the window is “cplogs”.
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If you have any questions, please do not hesitate to contact an HR! [CSO+]
Written by OriginallyHilarious
Updated on 9/15/19
Approved by Frappé HRs