• Introduction •
The Code of Conduct is an organized page of rules for all ranks, including customers and guests, at all of Frappé’s facilities. How you present yourself, behave, and go about your day with other people needs to be in check with these rules. Failure to follow these rules will result in disciplinary action.
• Dress Code •
Our staff should be dressed in a semi-formal fashion. We want a positive and professional look towards customers and other groups when they visit the cafe. Although this may not mean you always have to be wearing a dress or a suit, it is recommended you always wear the 1.0 package (no package at all) while at Frappé facilities. Customers and LRs have a bit more freedom but must be dressed appropriately, inappropriate forms of dress will either result in a warning, ban, or demotion depending on your rank.
• Behavior •
Staff members are required to be mature at all times. We do not want to see you lacking grammar, yelling/screaming at people, making vulgar jokes, treating others with disrespect, insulting anyone, trolling, or gossiping. It will reflect poorly on your character and will most likely get you demoted or banned depending on your rank.
• Responsibility •
You will be held responsible for your actions, such as attending training/interviews/hosting sessions, working behind the counter/supervising the cafe, etc. Remember that as an employee it is your priority to work while at Frappé. Although it is fine to chat amongst your friends, you should make sure your job is at the forefront of your mind.
• Promotions •
Asking for promotions will drastically lower the chance of you getting promoted and, if excessive, could get you demoted. Similarly, asking if there are SA spots open shows you will only work when there is a chance of being promoted to an admin rank. An MR asking for a promotion or complaining about someone else being promoted is also viewed as immature, unprofessional and disrespectful and can lead to a demotion
• Admin •
Admin abuse is not tolerated with any of our MR or HR staff members; all blacklisted admin commands* are not to be used. Please use admin commands sparingly, and only to the keep order at the cafe and to protect the people there. Using admin commands for your enjoyment can result in your demotion.
Frappé® | Blacklisted Admin Commands: Frappe Blacklisted Admin Commands
• Conclusion •
The rules listed on this page that apply to you must be abided by while visiting or working at any of our places. Any transgressions will be responded with disciplinary action from our HRs and MRs. Feel free to message any HR or MR about the rules listed above if you have any questions, concerns or suggestions about them.
Signed,
OriginallyHilarious
Frappé Contributor, Bee Enthusiast