Friends list & home page says everyones offline

Currently seems to be an issue with friends all showing as offline.

Overall lots of reports coming in that it is broken.

Started occurring about 20 minutes ago.

image

Downdetector is also picking up some reports.

5 Likes

I can confirm that I have the same issue. Seems like it also affect the player’s profile if you are friends with that person.

4 Likes

It happens to me from time to time as well, at first I thought all of my friends were legitimately offline but then I realised that out of 193 people, at least one has to be online. It has fixed itself now though.

3 Likes

I’ve created a little list showing what things is not working;

Trying to access the Settings page is sometimes shoving the 404 or the 502 error.
Parts of the Privacy, Security and General in the Settings page are missing about 75% of it’s original content.
Friends that are playing are still shoving as “offline”, both in the Home page and on their profile.

Currently, the problems Roblox is having is impacting on the UX and earnings. I’ve heard that several developers have lost between 80% of their earnings after Roblox staring having these problems.

3 Likes

I am using Opera GX as my browser. I can confirm this is happening with me as well:

I’ve also asked my friend and he is experiencing the same issue, but is using Google Chrome as their browser.

EDIT: Refreshing the page fixed it.
EDIT 2: Disregard, the first edit, it sometimes works but then most of the time, it doesn’t.

The error is still occurring but some of my friends appear online, not everyone. I mean not everyone, the friends that I know that they’re online.

I’m on Safari and this is happening for me too. Oof.

I may have a similar issue, except on the homepage, it tells me that all my friends are offline. However when I view my friends list, there are a couple of people online.

1 Like

Yeah, I am having the same problem, all my homepage friends are offline, but when I go to the friends page plenty are online & playing games. I am on Chrome.

The problem is coming back again. Roblox games becoming again bit slow. 7 days. Not fixed. Just GG. Can we finally know what is going on? Servers on game Isle just blowed.

Im currently having this issue, even though I know my friends are in a game. It also shows me as offline/on website when Im playing something. Is there a fix for this?

yeah i have the same problem and i’m in google chrome, I think it’s that Roblox’s servers are being changed so maybe a bug went in while fixing smthg

I live in Colombia and Im having the same problem since 2 days ago, I think is a bug and its also happening in the Roblox App

2 Likes

I’m currently using Google Chrome and this same bug has been happening to me on and off for the past 2 days. It occasionally fixes for 10-15 minutes then goes back to being broken for the next several hours.

It may seem that way, but this bug is very strange, you may get it fixed after one refresh but after a while it’ll revert to the bug and it’ll stay that way for a few hours like it does to me.

2 Likes

I’ve also noticed that it marks some of the recently visited users as online, it says that My friend is online 2 days even tho she is offline. and that happened to my user too. weird.

This is happening to me too. My friends are playing a game but it says they are offline. I look at my brothers account and it says that they are playing. This has been happening for a week now.

@lrvyne Is this issue fixed for you? You should probably request to have this topic locked, as it seems like this was caused by a temporary outage, and users above should probably file new bug reports since it would be a new issue if it’s happening again.

Yeah, been fixed for a while. I’ll request to lock it.