Friends of users not loading

[codedcosmetics]

I cannot get friends to load for any user on Roblox when going to their profile and clicking “Friends”

Example link (I have 200 friends, shows 0):

Friends - Roblox

[bvetterdays (roman)]

I can’t reproduce this so it seems it’s specific to you. You should check the console for any errors in red and post them here, otherwise it’ll be difficult for engineers to diagnose the issue. If you’re on Chrome, you can access the console by Ctrl + Shift + I

Additionally, you can try clearing your cache/cookies which could act as a temporary solution.

[codedcosmetics]

I do not have any errors, nor any extensions. I have talked to other friends who are experiencing the same issue so its not specific to me.

[GaelPaws (gael)]

This happened to me too. Issue was already reported and they said they were working on solving it around 2 months ago.
For now a workaround that fixed it for me is resetting the cookies stored on the Roblox website and refreshing the website. Hasn’t happened to me again since.

[codedcosmetics]

I cleared my cookies, deleted extentions and cleared all browser data and it still occours for me

[Floo_d]

I am also experiencing the exact thing.

Viewing the homepage:

Viewing friends:

The only errors I could find are these –

Viewing Friends List:

Viewing Home page & Profile page:

[Focia19]

This is just an acknowledgment announcement!

We’ve filed a ticket into our internal database for this issue, and will come back as soon as we have updates!

Thanks for flagging!

[codedcosmetics]

Any updates on this? I am still having this problem a month later.

[Floo_d]

There is a temporary fix for this if anyone is interested –

1. Open inspect element (or press F12) on the Roblox website.

2. Go to the Application tab and select this
   

3. Search “Friends” and delete some of the keys in there.
   

4. Refresh your Roblox page and you should be able to view friends again.

I just repeat the above process when this bug appears.

[califunforall (Cherrysaur)]

is this issue still reproducing for you?

[kokilakjk]

Unfortunately, we couldn’t replicate the reported bug in our testing. Please respond with any additional details you can provide to re-open this thread.