FrioCream Handbook

What is FrioCream?

FrioCream is an upcoming ice cream parlor that intends to provide top-notch rolled ice cream and quality service, FrioCream’s primary goal is to revolutionize the parlor industry. Our profoundly trained staff team welcomes you with open arms and is here to provide you with a once-in-a-lifetime experience at our facilities. We plan to rapidly grow as a group and innovate the parlor industry overall.

You have successfully navigated to FrioCream’s Public Handbook. This document is our official document housing all the information you need to know about FrioCream. To find your way around, simply head over to the Sections area and select the section that relates to your question.


Sections:

Below, you can find all of the vital information here at FrioCream. Take a look for yourself:

Rank Information

This section contains descriptions of each MR+ rank. It will include their different responsibilities, duties, and limits we have.

Staff Assistant (30)
Staff Assistants is the first MR rank. They are newly-promoted MRs and they are responsible of supervising at the parlor and training at training sessions.

Supervisor (25)
Supervisors have the same duties as Staff Assistants, however, they can also host sessions.

Assistant Manager (20)
Assistant Managers are individuals who have worked hard as a Supervisor and have gotten promoted to AM by an EA+ in Staffing. They have the same duties as a Supervisor.

General Manager (15)
General Managers are experienced Middle Ranks in our team who have worked hard for their position. Their duties stay the same as an Assistant Manager, however, they can now recommend Master Scoopers for Staff Assistant.

Executive Assistant (18 - six individuals in each department)
Executive Assistants are in-charge of assisting in their chosen department. They assist leads and department members with their different tasks and duties they are given.They are new HRs and manage different things depending on their department.

Chief Communications Officer (3)
Chief Communications Officers are in the Communications Department. They are in charge of handling community gamenights and events - as well as managing the affiliates FrioCream has. They are in charge of ensuring the community & alliance bond FrioCream has is at its highest.

Chief Operations Officer (3)
Chief Operations Officers are in the Operations Department. They are in charge of handling session operations, making guides, and dealing with staff reports. They also hand out consequences to MRs (that are not activity-related.)

Chief Staff Officer (3)
Chief Staff Officers are in the Staffing Department. They are in charge of recruiting Master Scoopers and handling Middle Rank promotions. Additionally, they also look over the Middle Ranks’ activity and hand out any activity-related consequences.

All Vice Presidents and higher are either an overseer of the group/lead of a department.

Vice President (3)
President (3)
Co-Owner (2)
Owner (1)

Department Information

Communications Department:
The Communications Department is responsible for forming partnerships with other establishments, keeping up-to-date with our affiliates, and planning events.

Lead: cevust
Overseer: adoreslip

Staffing Department:
The Staffing Department deals with the recruitment of MRs, activity consequences, and ensuring the Management Team is running efficiently.

Lead: lushsoul
Overseer: DesigningArt

Operations Department:
The Operations Department is responsible for reviewing all ban appeals, managing session procedures and internal operations, and handling investigations within the Management Team+.

Lead: zilacent
Overseer: ellentang78

Development Department:
The Development Department is responsible for creating and managing all of FrioCream’s assets. They handle all game activity and are essential to the groups success.

Lead: szekio

Session Schedule

Welcome to the Session Schedule section. Here at FrioCream, we will be hosting many trainings throughout the day. Therefore, if you miss a session, please do not be discouraged as there will be many more opportunities. The trainings will be for lower ranks who desire to rank up in FrioCream. We will be hosting trainings when we release our Training Center.

  • 6 AM EST | 11 AM BST | 8 PM AEST
  • 10 AM EST | 3 PM BST | 12 AM AEST
  • 2 PM EST | 7 PM BST | 4 AM AEST
  • 6 PM EST | 11 PM BST | 8 AM AEST
  • 10 PM EST | 3 AM BST | 12 PM AEST
Affiliate Information

Welcome to the affiliate information section! On behalf of the Communications Department, thank you for expressing interest in our establishment as a possible partner. Before we can become partners, there are specific requirements and application processes that must be completed to ensure that your establishment is a beneficial and reputable partner. Take a look at the alliance requirements below!

Alliance Requirements

  • Must have at least 75% of FrioCream’s members at the time of applying.
  • Must have a group in the similar industry, other industries prohibited from applying (example: army groups, warfare, etc.).
  • Must be professional and maintain a good reputation within the industry.
  • Must not sell ranks or admin in-game.
  • Must have two representatives on behalf of your establishment to announce updates, events, important changes.

If you meet these critical alliance qualifications & requirements, you are eligible to submit an application to a member of our Communications Department. Your alliance application must be sent to our team on a Google Document. Take a look at the alliance application below!

Alliance Application

  1. Please provide a link to your Roblox Group and Discord server.
  2. Provide a brief description of your establishment and what it is all about.
  3. Why are you interested in forming an alliance with FrioCream?
  4. How would this partnership benefit your group?
  5. How would this partnership benefit our group?
  6. Please state the Discord username and tag of two representatives that would be able to represent your establishment.
Staff Information

As a Staff Member of FrioCream, you are expected to follow these set of rules. You are a member of the Staff Team, so you represent us. These rules ensure that you’re on your best behavior at all times - failure to abide by these rules may result in a demotion from your current rank.

  1. Be respectful - in no way shape or form is disrespect tolerated
  2. Do your job - you are NOT to imitate MRs/do their duties. Do your duties that you are given
  3. Be professional - you are a worker of the group meaning that you represent it. You are required to be professional at all times
  4. No advertising - you cannot advertise other groups. You can talk about other groups, but not in an advertising way
  5. No trolling - do NOT troll. This adds onto the professionalism rule. Any type of trolling will lead into a demotion.
MS Promotion Guide

If you’re looking to become a Staff Assistant here at FrioCream, you must work your way up to Master Scooper by getting trained. Once you are a Master Scooper, you cannot train for MR, you have to work for it. In order to get recommended by a General Manager or higher, you must:

  • Be working for 3+ consecutive days.
  • Your account has to be more than 50 days old
  • You must be over 13
  • You must have a Discord account and be verified in our communications server.
  • You cannot have safechat.
  • You must utilize proper grammar.
  • You must work hard and remain professional.

Handbook Information:

Last published on 5.19.21
Handbook written and approved by FrioCream Leadership Team.