What is the issue?
I’ve had this sudden issue for two days now where my front page just refuses to load anything. This means i can’t access the games i’ve played last. I tried to acess these games via searching them on the discovery page but this gave the same “error.” I can now only play games that are shown based on popularity on the discovery page which is lucky considering my most frequently played games are popular and show up, otherwise i’d have no way to play them now.
This seems like a multi-platform issue because i have tried the windows app, website, mobile app, and the roblox player and every single one of them gave the same result.
What i’ve tried you tried so far:
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logging in and out
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deleting cache & cookies
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logging in on different platforms
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restarting pc
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logging in on a different browser
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logging in on a incognito tab
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turning off all extensions
all attempts gave the same result as nothing was fixed.
These fixes were all local and since this seems to be a multi-platform issue on my part they didn’t work. I have a suspicion that something might be up with my account but i’m not sure as when i manage to play a game via the discovery page everything works as normal.
If there is a easy fix for this or a way for me to contact Roblox to fix my account if it’s related to the issue at hand please let me know!
I think this problem is very common, it’s commonly is problem with connecting to and internet, checking your wires and the internet is working smoothly or yet.
My internet connection works well and i have no issues with it, full bars and everything. Youtube videos play perfectly with no buffering and pages load in properly.
1 Like
here is a list things you can do
Check Roblox Status:
Before trying any fixes, check the official Roblox status page to see if there are any ongoing issues or maintenance. Sometimes, the problem might be on Roblox's end, and you'll need to wait until they resolve it.
Clear Cache and Cookies:
Clear your browser's cache and cookies. If you're using the Roblox app, clear its cache or reinstall the app. This helps to ensure that you are loading the latest version of the pages.
Update Roblox:
Make sure you are using the latest version of the Roblox client or app. Updates can include bug fixes and improvements that might resolve the issue.
Check Internet Connection:
Ensure that your internet connection is stable. If you're experiencing network issues, it could affect your ability to load pages on Roblox.
Try a Different Browser or Device:
If you are using a web browser to access Roblox, try using a different browser or device. Sometimes, browser-specific issues can cause problems.
Disable Browser Extensions:
Disable any browser extensions or add-ons that might interfere with Roblox. Some extensions could block certain elements or scripts on the page.
Contact Roblox Support:
If the issue persists, you can contact Roblox Support for assistance. Provide them with detailed information about the problem, including the platforms you've tested, any error messages, and steps to reproduce the issue.
Check for Updates on Roblox Developer Forum:
Visit the Roblox Developer Forum to see if other developers or players are experiencing similar issues. If there is an ongoing discussion, it might provide insights or solutions.
Revisit the Code or Assets:
If you are a developer and the issue is related to a game you created, review your code and assets. Ensure that they comply with the latest Roblox standards and best practices.
Wait for Roblox Updates:
If the issue seems widespread and not related to your specific game or account, it might be a bug or glitch on Roblox's end. In such cases, you may need to wait for Roblox to release an update or fix.
I am curently trying to write a ticket to Roblox support but i am unsure in which help category this issue fits. Which one would fit best?
Bug Report is where you can tell them bugs you see on Roblox, the Assistant will reply you after a week on your gmail, start from at time you was send that
Update: i made a new account from scratch and this one is completely fine… safe to say something is up with my account and i am not happy.
I also have this problem too, I’m not sure why it’s happening either.
