Customer
This is the lowest rank in the group. Customer is obtained by simply joining the group and is the first rank you’ll ever have in Frozey.
Business Representative
This rank is only obtainable by representing an affiliate group to Frozey.
Noted Customer
This customer rank is given to those who are former Senior Management+ and contributors to the Frozey community.
Awaiting Training
This rank is the first step to becoming a cashier and scooper. It is obtained by passing the quiz at Frozey’s application center. You are not able to work yet until you attend a training session.
Classified as a Low Rank. All Cashier ranks have access to the registers and register area. Cashiers are important to making sure the customer is provided with what they order at Frozey.
Junior Cashier
This rank is obtained after passing one training. You are now able to work as a cashier to serve customers and create orders. To rank up from Junior Cashier, you will need to serve enough customers to get 100 in-game points.
Experienced Cashier
This rank is only obtainable after reaching 100 in-game points from Junior Cashier. You can attend another training to become a Junior Scooper.
Junior Scooper
This rank is obtained after passing a second training from Experienced Cashier. You are now able to work as a scooper preparing and claiming orders in the kitchen. To rank up from Junior Scooper, you will need to complete enough orders to get to 250 in-game points.
Experienced Scooper
This rank is only obtainable after reaching 250 in-game points from Junior Scooper. To rank up to Parlor Leader, you must reach 350 in-game points.
Classified as a Low Rank. All transition ranks have access to the same things as Cashiers and Scoopers. These transition ranks are the bridge to becoming a Middle Rank.
Parlor Leader
This rank is obtained by reaching 350 in-game points. You are able to attend trainings for practice but not rank up. Read further information about how to get this rank in our Parlor Leader/Helper Promotion Guide.
Parlor Helper
This rank is only obtainable by recommendation and dedication to Frozey. Individuals given this rank are handpicked by Middle Ranks. You are able to spectate and attend training but not rank up. Read further information about how to get this rank in our Parlor Leader/Helper Promotion Guide.
Classified as a Middle Rank or Management. All staff ranks have access to Cashier and Scooper areas and have moderation powers. Every staff rank provides answers to questions from the public and makes sure the parlor is moderated at all times.
Management Intern
This rank is the first Middle Rank and only obtainable from passing applications for Parlor Helpers. They have kick permissions and are able to train Low Ranks.
Staff Assistant
This rank is capable of showing they know how to moderate the parlor. They have kick and ban permissions and are able to train Low Ranks.
Supervisor
This rank is now able to supervise the parlor. They have kick and ban permissions, are able to train Low Ranks, and host trainings.
Assistant Manager
This rank supervises and moderates the parlor. They have kick and ban permissions, are able to train Low Ranks, and host trainings.
Manager
This rank supervises and moderates the parlor. It is the highest Middle Rank available. They have kick and ban permissions, are able to train Low Ranks, and host trainings.
Classified as a High Rank or Senior Management. All Administrative ranks manage Middle Ranks, operations, and group affiliates. The administrative ranks are split into two departments: Human Resources and Communications.
Executive Assistant
This rank works in a department and assists Chief Officers and Executives in maintaining Frozey, managing every Middle Rank, events, and affiliates. The rank operates in Human Resources or Communications.
Chief Communications Officer
This rank handles all operations in relation to events, affiliate groups, representing Frozey, and more. They make sure Frozey is active within the community and maintain strong relationships with affiliates.
Chief Human Resource Officer
This rank handles all operations in relation to promotions, demotions, disciplinary actions, applications, and more. They make sure everything is in order and working smoothly.
Classified as a Super High Rank or Executive Management. All Executive ranks have the highest power in Frozey and manage and operate the entire group.
Development Team
People in this rank are commissioned or contracted to develop assets and experiences for Frozey. Types of developers in this rank may range from builders to graphic designers.
Vice President
This rank leads any of the two departments present at Frozey. They participate in all Executive operations and decisions.
Executive Director
This rank is the second highest rank and assists the President in operations and decisions of Frozey.
President
This rank is the highest rank in Frozey. The individual is in charge of all operations and decisions and is the owner of Frozey.