Full screen videos on Experience page cause "softlock" page

When you watch a YouTube video embedded on an Experience’s page, you’re given the option to watch that video full screen. When you finish the video, Roblox’s automatic slideshow moves onto the next thumbnail, causing you to get stuck.

If you’re using Chrome, you’re left on a black screen.

If you’re using Firefox, you’re left on a weird full screen view of the Experience page, except you’re unable to click anything.

I don’t expect people to get stuck for too long in either browser, since you’ll see a button labeled “Exit full screen” at the top of the right click menu, and Chrome shows a large exit button if you move your mouse to the top of the screen. This bug doesn’t apply to the mobile/W10 app, since they open their own miniature window where you can’t full screen the video (at the cost of being unable to access the volume or progress bar).

- Repro -

  1. Go to the page of any Experience with a video
  2. Full screen the video
  3. Wait for the video to end

- Browser Info -

Chrome: Version 120.0.6099.111 (64-bit)

User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36

Firefox: Version 121.0 (64-bit)

User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:121.0) Gecko/20100101 Firefox/121.0

2 Likes

Thanks for the report! We’ll follow up when we have an update for you.