Funnel Events not showing up in dashboard

[KrimsonWoIf]

Hey guys i just set up some funnel events for my FNAF Nightmare game however Im having trouble viewing the data. I have a function which I call to save recurring funnels, and I have confirmed that it fires, but I am not seeing any data in my dashboard:

This is my script which saves recurring funnels

local function recurring(plr, FunnelName, StepNumber)
		
	local userData = plrsData[plr.UserId]
	local funnelData = userData[FunnelName]
	local stepName = funnelData["Steps"][StepNumber]
	local currentStep = funnelData["Current"]
	local FunnelId

	if StepNumber ~= currentStep then

		-- set current to step
		funnelData["Current"] = StepNumber
		
		-- set to primary path
		userData["CurrentPrimaryPath"] = FunnelName

		-- generate an id if nessessary
		if StepNumber == 1 then
			funnelData["Id"] = HttpService:GenerateGUID()
		end
		-- save
		AnalyticsService:LogFunnelStepEvent(plr, FunnelName, funnelData["Id"], StepNumber, stepName)
	end
end

This function connects to my outside tables which outlines the different paths:

game.Players.PlayerAdded:Connect(function(plr)
	plrsData[plr.UserId] = {
		["CurrentPrimaryPath"] = nil,
		["Donation"] = {
			["Steps"] = {
				[1] = "Hovered On Donate",
				[2] = "Opened Donation Menu",
				[3] = "Hovered on Buy",
				[4] = "Purchased",
				[5] = "Leave Game",
			},
			["Current"] = 0,
			["Id"] = nil
		},
		["Non Automatic Gameplay"] = {
			["Steps"] = {
				[1] = "Hovered on Play",
				[2] = "Started Gameplay",
				[3] = "Reached Halfway Point",
				[4] = "Completed Night",
				[5] = "Leave Game",
			},

			["Current"] = 0,
			["Id"] = nil

		},
		["Automatic Gameplay"] = {
			["Steps"] = {
				[1] = "Started Loading",
				[2] = "Started Gameplay",
				[3] = "Reached Halfway Point",
				[4] = "Completed Night",
				[5] = "Leave Game",
			},
			["Current"] = 0,
			["Id"] = nil
		}}
end)

But when I look instead my dashboard I dont see any events:

Do you guys know what I might be doing wrong which prevents funnel events from showing up?

[0n11_xch4n (FlippyDoop)]

Hello!

If I remember correctly, funnel events don’t fire while testing in-studio so devs can obtain proper analytics, try playing the game then check the events on dashboard.

Remember, the chart for your funnels take a day to appear on dashboard, only the events that are fired appear instantly.

[KrimsonWoIf]

When you say “events that are fired appear instantly” do you mean that it will appear in dashboard instantly but wont form charts or are you referring to the coding?

[0n11_xch4n (FlippyDoop)]

Sorry for the confusing wording,

I meant they appear in the following page called “View Events” instantly:

it takes around a day for roblox to prepare the chart though!

Remember, events must be fired in the game (not studio).

[KrimsonWoIf]

Hey I see only 2 events inside of my “view now” when as you can see I have 5. Does that mean I did something wrong in my coding or is that expeceted since it hasnt loaded fully yet

[0n11_xch4n (FlippyDoop)]

Hallo!

Note that your step can only be a value between 1-100, are you updating the “Current” so funnel step 0 is not fired?

Although I’m sure you’ve done most of the things properly, its good to always check out limitations in the documentation click me

Except that I recommend checking console for any errors when the funnels are fired.

[KrimsonWoIf]

I think the issue might be that I don’t fully understand how their funnel system works. My current understanding is that:

1. When you create an ID, reusing that Id adds on to a funnel. When you make a new ID, it creates a seperate funnel.
2. You can update a funnel and it will automatically add it.

Heres the full code i made to implement it, which I specifically designed to automate specific areas so that I can update or reuse the code easier in the future:

-------------------------
--// Services
-------------------------
local AnalyticsService = game:GetService("AnalyticsService")
local Players = game:GetService("Players")
local HttpService = game:GetService("HttpService")



-------------------------
--// Variables
-------------------------
local plrsData = {}
local folder = game.ReplicatedStorage.Analytics




-------------------------
--// Functions
-------------------------
local function recurring(plr, FunnelName, StepNumber)
	
	print("loading recurring for " .. FunnelName)
	
	local userData = plrsData[plr.UserId]
	local funnelData = userData[FunnelName]
	local stepName = funnelData["Steps"][StepNumber]
	local currentStep = funnelData["Current"]
	local FunnelId

	if StepNumber ~= currentStep then

		-- set current to step
		funnelData["Current"] = StepNumber
		
		-- generate an id if nessessary
		if StepNumber == 1 then
			funnelData["Id"] = HttpService:GenerateGUID()
		end

		-- save
		print("Logging Funnel Step:", FunnelName, funnelData["Id"], StepNumber, stepName)
		AnalyticsService:LogFunnelStepEvent(plr, FunnelName, funnelData["Id"], StepNumber, stepName)
	end
end



-------------------------
--// Events
-------------------------
game.Players.PlayerAdded:Connect(function(plr)
	plrsData[plr.UserId] = {
		
		["Donation"] = {
			["Steps"] = {
				[1] = "Hovered On Donate",
				[2] = "Opened Donation Menu",
				[3] = "Hovered on Buy",
				[4] = "Purchased",
			},
			["Current"] = 0,
			["Id"] = nil
		},

		["Non Automatic Gameplay"] = {
			["Steps"] = {
				[1] = "Hovered on Play",
				[2] = "Started Gameplay",
				[3] = "Reached Halfway Point",
				[4] = "Completed Night",
			},

			["Current"] = 0,
			["Id"] = nil

		},

		["Automatic Gameplay"] = {
			["Steps"] = {
				[1] = "Started Loading",
				[2] = "Started Gameplay",
				[3] = "Reached Halfway Point",
				[4] = "Completed Night",
			},
			["Current"] = 0,
			["Id"] = nil
		}}
	
end)

game.Players.PlayerRemoving:Connect(function(plr)
	local userId = plr.UserId
	plrsData[userId] = nil
end)

folder.Recurring.OnServerInvoke = (function(plr, FunnelName, StepNumber)
	recurring(plr, FunnelName, StepNumber)	
end)

A breakdown of the code is essentially:

1. When a user joins, it creates a profile and the different paths that exist. The profile has information for:

• What the ID is, which a new ID is generated everytime they are at step 1 so it creates a new funnel
• What their current stage is on the path so that it doesn’t repeat the same multiple times

---

2. When a user leaves, it cleans up the data

---

However I don’t think I did it right because when I observe my data I see:

I already removed the Leave Game funnel option because I realized I don’t need to do that. But for some reason for my Step 1, 2, and 4 its blank without following the step names I mentioned

When I test it in game, it prints like its okay:

[KrimsonWoIf]

I think roblox’s analytical service must be broken. Its clear I have implemented everything right but Roblox doesn’t seem to want to function properly. I am considering moving this issue to #bug-reports

[0n11_xch4n (FlippyDoop)]

I tried searching DevForums for more info on how FunnelSessionId works but I could not find anything useful.

The best we can do is understand the following:

Since this is used for recurring funnels, I’m assuming session Id basically means it starts a new funnel tracking for every new Session Id. As you can see in your screen-shot here, you are sorting the funnels according to UserId:

There are only 2 UserId which fired the events, hence the funnel exists only for both of these users:

Try clicking on By Session on top right of this ss:

[0n11_xch4n (FlippyDoop)]

let me have the solution if it helped