Game Connection Error

Hello!
This category may be the wrong one, but this seems to be the most adapted.
I published an update a couple of hours ago, and the game doesn’t seem to work anymore.
The player gets disconnected, with the reason “Verify your internet connection and retry”, then “ID=17, Connection attempt failed”.
The game disconnects the players (not only me) when he tries to join.
Game Link: Last Disaster - Roblox
I also tried to migrate to an old version which was functional but it doesn’t seem to work neither.
I didn’t find anything to solve this.
Can you help me please.
Thank you!

EDIT: After looking for some solutions on other topics I heard about a memory issue, caused by a large amount of work that the game has to do.
Because this is happening for all players and on this game only, I believe that the game is the problem.
Looks like my game is too large, is there a limit I need to keep under as red line to prevent my game from disconnecting players? The current memory size of the game is 626MB.

1 Like

Well I’m not sure, it might be a virus script. Have you used any freemodels or plugins recently?

No.
However I have tons of plugins, even if a minority has scripts access, one might do something on the game.
But how a script could make the user disconnects like if his Internet connection is down ?

Try use a trusted vpn and then play the game if is working that mean the server down on your country or your connections else the roblox having issue or down for while

Well, some friends, none of them are in the same country, tried to join but had the same problem as me.
I was wondering if the game is not too big to load for the clients.

Issue fixed, I don’t know for how long.
I migrated to an older version containing much less things than the new, and it worked.
If you have the same issue as me, I recommend you migrating to older version before the issue started to happen, or to reduce the memory usage/content of your game, by reducing the scripts memory usage and the map size. The option Streaming is also a very good way to prevent disconnecting.