Game crashing mobile players

As some mobile players are loading in, the Roblox App crashes. I’ve gotten this reported by multiple players and have experienced it myself, but it only seems to happen on certain devices. I’ve played the game on one device without any issues, but it crashes consistently every time on another device.

I thought that maybe the map would be too difficult for certain devices to load, but when I checked it only had 300,000 triangles.

Here is the game link if you want to try it for yourself:

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I thought I was the only one that had this issue. My issue is almost the same, but with leaderstats. I made a the SIMPLEST leaderstats and it was working on PC but it wasn’t working on mobile. I think this could be a Studio bug or something like that

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I’m in the same boat. I’m trying my best to decrease lag in my game for the purpose of letting mobile players join. There are so many possible causes to this, but my best guess would be the memory, because I’ve done optimization up the wazoo with the exception of memory.

Will definitely be checking this post though, as I want to see the outcome of it.

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I would check the experience Analytics page where it should have the info on whether it is specific scripts causing the crashes and the crash rates, or whether it is device specific.

We had a problem with “Amazon” tablets crashing on one game due to memory load. It turned out that if the Roblox client consumed too much memory, the device would terminate the app to stop itself from crashing. Basically a low spec device that couldn’t handle the memory requirements of the game. Anything with 1GB should be considered as low spec.

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