Starting yesterday, we noticed that our game is crashing on Windows machines only. As well, it appears that Windows users don’t crash while playing in studio.
Game link is in private message, as well as logs
It does not crash on mobile or Mac devices. The crashes appear to be random. Some players crash after 30 seconds, some after 5-10mins. There are no consistent repro steps. Some players crash while interacting with the game, others crash while just standing and doing nothing
We are at a loss as to what could be causing this. Any insight would be appreciated
There’s currently a bug in the most recent Windows Insider version (26058+) where many apps, including Roblox Player, refuse to open or crash without any error message. It may be related to this issue if the only players encountering this issue are also part of the Windows Insider program.