Every other game that I’ve tried updating the description in, will update after configuring and saving twice. This is a known issue that others have mentioned.
However, this certain game: HOLOCENE Mobile - Roblox doesn’t want to update the description and I don’t know why. I’ve tried like 5 times in a row and nothing. The only difference is that it is configured to friends only. I’ve tried making it public and trying to change the description, and nothing is happening.
When trying to configure the linked place, the description saves in the configure box, but on the game page itself the description isn’t changing. Ive checked on other browsers too and nothing works. I can update my other games’ descriptions but not this one.
Hi there, I tried updating the description of the game once again today and this happened:
A red box on the top of the screen, when trying to update, saying: Text filtering service is unavailable.
I hope this helps to find out what the issue is.
Edit: I tried saving the description again, but this time that error does not show, but either way, I still can’t change the description.
We are also encountering this issue in the testing realm of Bad Business: PTR . This is extremely important to us as this is a paid version of our game and we depend on the game description to display to users what they are paying to test. It’s worth noting we are able to update the name of the game but the description stays the same no matter what we do, with no feedback as to why it is stuck.
Thanks, this ended up working. Is this expected of us to be manually setting for every game of ours, or was this just a bug? Regardless, thanks for the help.
The original issue here was resolved last year. If you are still seeing this or similar issues, I encourage you to file a new bug report about it. That way our teams can track and investigate the issue better, especially since this thread is marked as solved.
I will apply a lock on this thread for now since the original poster indicated the issue has been resolved.