Describe the bug. Describe what is happening when the bug occurs. Describe what you would normally expect to occur.
At random times across many different pages of the website, our game icon is reverting to a previous version. This is what it should be:
This is what we sometimes see if we refresh the page:
Adopt Me has our big Christmas update tomorrow, and we frequently change our game icon to match the status of our in-game countdown (1 hour left, 10 mins left, happening now!). However, with this issue, we’re concerned that it could hinder our ability to reach our players and let them know that the update is almost out.
How often does the bug happen (Everytime/sometimes/rarely)? What are the steps that reproduce the bug? Please list them in very high detail. Provide simple example places that exhibit the bug and provide description of what you believe should be the behavior.
This happens quite frequently. Even with force refreshing (clearing the local cache) on the same page, it can sometimes continuously swap between two icon versions.
When did the bug start happening? If we can tie it to a specific release that helps us figure out what we broke.
This has been happening for the past 3 weeks on and off. It has become especially problematic recently.