Game monetization page infinitely loads

My game has had private servers for free for 2+ years. Recently, I’ve accidentally privated the game and reopened it. Due to this, the game’s private servers were automatically set to 10 Robux and all pre-existing private servers were deleted. Funnily enough, I recall the total amount of private servers before privating my game to be somewhere in the -1,000s, which may have contributed to this bug.

When I go to try to change the private server prices now, the page infinitely loads until a “Failed to load settings for page” screen pops up. This also occurs with permissions as well with the error:

Failed builtin_GameSettings.rbxm.GameSettings.Pages.MonetizationPage.Controllers.MonetizationController:189: HttpResponse = {
	handleRetryErrorMessage = "Reached maximum number of retries (3). Rejecting request.",
	requestErrorMessage = "Http request to https://develop.roblox.com/v1/universes/2645850517/configuration/vip-servers rejected because request did not succeed.",
	requestOptions = {
		Method = "GET",
		Url = "https://develop.roblox.com/v1/universes/2645850517/configuration/vip-servers"
	},
	responseBody = {
		errors = {
			{
				code = 0,
				message = "upstream request timeout"
			}
		}
	},
	responseCode = 504,
	responseTimeMs = 2165.933609008789
}

Many solutions online tell me to circumvent it using the website, but it seems like you can only change private server prices through studio’s game settings. Other solutions also tell me to disable every plugin, but that doesn’t work either. I’d like to revert my game’s private servers back to being free.

A private message is associated with this bug report

Hi, can you send in a log of the attempt as well? There might be more error information than just the snippet in the output window.

I’ve sent the log in #bug-files.