My game Zombie Stories was in the Top Rated sort ranging from spot #2-#6 on the front page for almost a month until yesterday it just completely vanished. I understand the possibility that players could be not rating the game as much or putting more thumbs down (unfortunately), but I don’t think this is the case. We kept our average player count and it was spot #6 yesterday around 5PM MTN, and then around 7PM MTN it was just gone. We didn’t publish any updates that would have caused players to dislike the game more than usual, or touch the game really at all. To my understanding, the Top Rated sort gets updated more than a month (obviously), so if the case was that players were not liking the game as much, wouldn’t that result in my game slowly falling down the sort instead of just completely disappearing? Any explanation on how/why would be great! This is important to us because we received a lot of traffic from being in this sort, and hope that it was a mistake that we were taken out. I’m just a little confused on how we were able to stay at the top of the sort for so long and then completely disappear within 1-2 hours.
Thanks 