Game refuses to load randomly

When working on a revamp for Clock In, I’ve noticed a unique but rare bug. The game will simply just… refuse to load and show a black screen instead

This occurrs randomly with no pattern, and may only occur to some players in the game. It never occurs in Studio.
So, why?

did you try using Content provider for PreLoadAsync ?? just make a custom loading screen and use this to get rid of the basic one

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