Game refuses to load randomly

Help and Feedback Scripting Support
#1

When working on a revamp for Clock In, I’ve noticed a unique but rare bug. The game will simply just… refuse to load and show a black screen instead

This occurrs randomly with no pattern, and may only occur to some players in the game. It never occurs in Studio.
So, why?

#2

did you try using Content provider for PreLoadAsync ?? just make a custom loading screen and use this to get rid of the basic one

game.ReplicatedFirst:RemoveDefaultLoadingScreen()
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