Hello, so I have an issue with my game where the servers would just randomly crash after no specific amount of time and kick everyone off the server with Error 277 and when trying to rejoin you get ID 17. Sometimes the crashes happen after 5 minutes, sometimes it happens after 3 hours. It’d be great if I could get things such as crash logs or a stack trace from someone at Roblox so I know what’s causing this to happen. The server isn’t running out of memory because it sometimes only uses 600mb and crashes. Another developer in my team create asked what could be the cause of this and the response she got was that the game had bad scripts, which doesn’t seem to be the case.
I don’t know the cause of this bug and I can’t reproduce it. The crashes happen to every server in the game. I’ve disabled a lot of scripts and the server just keeps randomly crashing. There was a thread where zeuxcg gave people the reasons for the game crashing and he said it was almost always a bug in Roblox. I was wondering if something similar could be given to me.
This is the game where the crashes occur
This has been happening since december and probably even before that, the crashing has reduced the playercount from ~300 to 20. I’ve really tried everything I could to stop this from happening, but it still occurs, which is why I’m here. I’d appreciate any kind of help.