I was able to track down the culprit. When we fetch a list of all the places in the game, the endpoint only returns 10 at a time, but the implementation of Game Settings only makes one request. Since the linked game has almost double that many places, the start place isn’t returned by the singular request, and Game Settings fails to load because of an unexpected result.
While easy to fix, this was not related to any recent flags, so we will be unable to ship said fix until the next release. We will audit all of our web requests to make sure anything that can page loads more than just the first page to make sure this doesn’t happen again. Apologies for blocking you from updating your game settings :(
Not able to download/open past versions of the game via the website, which was my intention for using it. Not a problem right now since there are other ways to get it.
Hel Subcritical_alt, I have gotten this aswel, the thing is what I think it might’ve been the problem and causing it is bad network connection. Not sure if it is but I have gotten this thing aswel, if your game isn’t saved it won’t let you save again.
If this is more of a sporadic problem caused by network connection, this may be a separate issue than what @Usering is experiencing (as far as I understand, it happens 100% of the time for the given place?)
Is this something that happens sporadically or 100% of the time? If 100% of the time, for every place or just a specific one? If a specific place, can you include the place link?
I had something similar happen to me, and apparently behind the error screen was basically my Roblox character in R6 (for context, I was changing the Avatar type to R6 instead of R15)
I can confirm this, I was actually coming to the DevForum to post this bug, but it seems as it is already known. It is still indeed happening, no matter the game, or no matter the team create or not, for me personally, this happens every 2nd time saving, and when I save, I need to go to task manager to close the app, and when I am back in the place it actually saves the settings just then.
Now I don’t know how this all works, maybe its just like that… But overall this is what happens to me. I ignored it for the past 2 weeks (the time I came back from my vacation aka the first time I experienced the bug myself) but it just got frustrating everytime saving, having to go thru the task manager, closing the studio, blah blah blah, and just then saving it finally. Also rip for those people that don’t have auto-save on. their work is lost if this happens.
(Also for everyone pointing out their avatars in the background, that is probably just for the avatar changing procedure, that has been there way in the past, you could actually use that to your advantage when changing the scale options, you just have to move the game settings window, and you can see live changes that those settings do and adjust the avatar option to your needs without going to the test play mode.)