Game suffering from dislike bots, affecting various metrics

About 5 days ago my game’s like ratio suddenly declined from 85% to 60% within an hour. Since then, we’ve been periodically suffering from dislike bots joining the game for a split second and leaving swiftly after to dislike the game. I’ve contacted support regarding the issue to no avail, as I received back a vague answer that they were “unable to provide updates or additional information”.

Interestingly enough we’re able to track when we’re being dislike botted through the client crash rate; see the sudden irregular peaks on exclusively computer.

Most important to note is the bots not just affecting the like ratio, but also other stats like session time, and possibly retention, cvr, etc.

Expected behavior

The like ratio will eventually restore itself, but I’m hoping there are measurements we can take to prevent such bot attacks in the first place. Developers have very little way to combat it since we’re unable to prevent specific accounts from joining our game.

Game link:

1 Like

You could ask roblox to help you but as I can see from your post roblox wasn’t able to help you with this, which seems to be the biggest problem here. I personally would recommend using the Ban API to try a banwave against the bots and there Alt Accounts (if you are able to identify them). All I can recommend is actively monitor your game which is hard as you must react while the bots are ingame. (to actually see and identify the bots).

2 Likes

ban api doesn’t ip ban currently so this wouldnt help, this is just something that devs have to put up with

I’d try reaching out to support, but hang in there.
One of my games before I privated it had 11 percent.
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Roblox should make it so players (or bots) have to stay in-game for 5+ minutes in order to like or dislike. This would at least slow down the rude, selfish bot farmers who care about nothing but themselves.

6 Likes

Well, it isn’t a perfect solution and it will never be perfect as we devs don’t get the power/permission from roblox to clean the games as it would be needed. But it is a first step which can be taken against bots. I personally hope that we are getting a better way to deal with bots

That would at least allow us to kick the bots after x minutes of inactivity/detect unusual behaviour

1 Like