Game Trailer Video Contest Winner's Sound effect doesn't play

Reproduction Steps
Play any game wearing Game Trailer Video Contest Winner

Expected Behavior
The sound effect in the accessory works properly due to being enabled

Actual Behavior
Due to the sound effect not being enabled or looped it doesn’t play
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Simply enable the “Playing” and “Looping” boxes in order for it to play
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Issue Area: Catalog Assets
Issue Type: Other
Impact: Moderate
Frequency: Constantly
Date First Experienced: Item Creation Date
Date Last Experienced: Current Date

The sound effect should be triggered by a script in the model when the hat is worn.
After some effort figuring out how to get my avatar to wear this in-game, it worked for me.

When it fails for you, are you equipping the hat in the Avatar Editor and then entering a game?

1 Like

I don’t own the item, I"m only reporting the error I’ve seen while testing it out myself and looking at the item via a catalog game or by downloading the item myself. The item doesn’t have a script to play the sound effect for it only the sound object.
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Since I wasn’t sure about how much Roblox likes putting scripts in accessories nowadays I suggested a solution that would make it play the sound without one.

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Oops, I got tricked by a knockoff in the Marketplace. How embarrassing.
I’ll look into our policies on enabling sounds in accessories and see who is responsible for this one.

2 Likes

Hi Alp, after internal review, we have decided not to enable audio for this item.

Adding audio to accessories is against our marketplace requirements ( Accessory Requirements | Documentation - Roblox Creator Hub , in particular “Your Accessory instance doesn’t contain extraneous objects, like Script or additional Part instances.”). We would auto-reject this accessory today if it was uploaded by a developer. So to be consistent with the spirit of our own rules we are going to leave this accessory as-is.

I hope this is not too disappointing. And thank you for bringing this to our attention.

4 Likes

The reason this hat has a Sound object inside is because it’s a modified version of the trophy gear used around that time, which has the same sword with raised arm design. I don’t think there was any intent for the sound to play.

ROBLOX Rally Award 2011 - Roblox
RGC Award 2012 - Roblox

3 Likes

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