Despite every place in the game being FilteringEnabled and Experimental Mode being turned off in Game Settings, my game Miner’s Haven is being displayed as Experimental Mode and is being blacklisted from the Games page for young players. Miner's Haven - Roblox
My game has been wrongly blacklisted from under 13 users for potentially several months.
There are hundreds of servers up at any given moment. The game has been FilteringEnabled on all places for years. It has never not been FilteringEnabled
Yep, this is a known issue with experimental mode where places created through CreatePlaceAsync aren’t properly marked as FE even if they have always been FE. Since this is causing massive player drops (entire userbase under 13) and affects multiple top games (Miner’s Haven and HHCL Hockey), I would add ROBLOXCRITICAL to the title.
I’m encountering this issue as well, I think creation of a thread dedicated to wrongly marked Experimental Mode games might be a good idea - similar to the filtering and text censoring thread.
Phantom forces had this issue, i created a place in the universe, and it caused this issue even though it was filtering on all places. i removed the place from the universe to fix it, and it works just fine now.
Has progress been made towards a solution? A month has passed and it seems as though the web team has forgotten about this issue. If we could get our CreatePlaceAsync places deleted manually in the mean time by an admin, that would be fantastic.
We are currently investigating the bug by pulling the data first. Unfortunately at this time we do not have any other details. Once we have more information we will update this thread.
Any updates to this? I noticed Farming among Friends is considered experimental mode likely due to all of the created places. Is there an easy way to purge them?