GameAnalytics dosen't work

Help and Feedback Scripting Support
1

Hello everyone, I was previously using Google Analytics, but the UA version will stop collecting data on July 1st. I couldn’t find the GA4 interface in both the ROBLOX official documentation and Google’s official documentation, so I decided to switch to GameAnalytics. However, I have followed the instructions in the documentation completely, but encountered a problem during the process. I was able to solve it through a post: All GameAnalytics calls erroring - Help and Feedback / Scripting Support - DevForum | Roblox, but I still cannot collect data successfully, nothing showed in my game report.

Here is my server:

local ReplicatedStorage = game:GetService("ReplicatedStorage")
-- using wally package
--local GameAnalytics = require(ReplicatedStorage.Packages.GameAnalytics)
-- using rojo or manually copied in
local GameAnalytics = require(ReplicatedStorage.GameAnalytics)

GameAnalytics:setEnabledInfoLog(true)
GameAnalytics:setEnabledVerboseLog(true)

GameAnalytics:configureAvailableResourceCurrencies({"Gems"})
GameAnalytics:configureAvailableResourceItemTypes({"Gems", "test"})
GameAnalytics:configureBuild("0.1.0")

--GameAnalytics:initServer("fb39761579712621c22791879c1d0dc8", "2f7c6b9f0aac440631ae2add01399e98d82ef72d")
GameAnalytics:setEnabledEventSubmission(true)
GameAnalytics:setEnabledAutomaticSendBusinessEvents(true)

-- Configure build version
GameAnalytics:configureBuild("alpha 0.1.0")

-- Initialize
-- GameAnalytics:initserver(key1, key2) does the same thing 
GameAnalytics:initialize({
	gameKey = "fb39761579712621c22791879c1d0dc8",  -- test key
	secretKey = "2f7c6b9f0aac440631ae2add01399e98d82ef72d" -- test key
})

-- Add Design event
GameAnalytics:addDesignEvent({
	eventId = "Some:Event"
})

GameAnalytics:addBusinessEvent(1, {
	amount = 100,
	itemType = "boost",
	itemId = "megaboost",
	cartType = "ingame"
})


GameAnalytics:addBusinessEvent(1, {
	amount = 100,
	itemType = "boost",
	itemId = "megaboost",
	cartType = "ingame"
})
GameAnalytics:addResourceEvent(1, {flowType = GameAnalytics.EGAResourceFlowType.Source, itemType = "test", itemId = "test", amount = 100, currency = "Gems"})

GameAnalytics:addDesignEvent(1, {
	eventId= "TEST",
	value = 10,
	
})

And here is the log:

  15:11:08.746  Info/GameAnalytics: Info logging enabled  -  Server - Logger:28
  15:11:08.746  Verbose/GameAnalytics: Verbose logging enabled  -  Server - Logger:86
  15:11:08.746  Info/GameAnalytics: Set available resource currencies: (Gems)  -  Server - Logger:28
  15:11:08.746  Info/GameAnalytics: Set available resource item types: (Gems, test)  -  Server - Logger:28
  15:11:08.746  Info/GameAnalytics: Set build version: 0.1.0  -  Server - Logger:28
  15:11:08.746  Debug/GameAnalytics: Starting GA thread  -  Server - Logger:70
  15:11:08.746  Info/GameAnalytics: Set build version: alpha 0.1.0  -  Server - Logger:28
  15:11:09.810  Info/GameAnalytics: Event submission enabled  -  Server - Logger:28
  15:11:09.811  Info/GameAnalytics: Server initialization queue called #0 events  -  Server - Logger:28
  15:11:09.811  Info/GameAnalytics: Event queue: No events to send  -  Server - Logger:28
  15:11:09.811   ▶ Info/GameAnalytics: Added event to player initialization queue (x5)  -  Server - Logger:28
  15:11:10.814  Info/GameAnalytics: Starting a new session.  -  Server - Logger:28
  15:11:10.814  Debug/GameAnalytics: Sending 'init' URL: https://sandbox-api.gameanalytics.com/v2/5c6bcb5402204249437fb5a7a80a4959/init  -  Server - Logger:70
  15:11:10.814  Debug/GameAnalytics: init payload: {"sdk_version":"roblox 2.2.2","os_version":"uwp_desktop 0.0.0","random_salt":0,"build":"alpha 0.1.0","session_num":0,"platform":"uwp_desktop","user_id":"3623697024"}  -  Server - Logger:70
  15:11:11.746  Debug/GameAnalytics: init request content: {"enabled":true,"server_ts":1683961871,"flags":[]}  -  Server - Logger:70
  15:11:11.747  Info/GameAnalytics: Remote configs populated  -  Server - Logger:28
  15:11:11.747  Verbose/GameAnalytics: Event added to queue: {"sdk_version":"roblox 2.2.2","platform":"uwp_desktop","client_ts":1683961871,"device":"unknown","v":2,"session_id":"f8e7b640-60a5-4257-b41a-e2a8849a3728","os_version":"uwp_desktop 0.0.0","user_id":"3623697024","category":"user","session_num":1,"manufacturer":"unknown","country_code":"GB","build":"alpha 0.1.0"}  -  Server - Logger:86
  15:11:11.747  Info/GameAnalytics: Add SESSION START event  -  Server - Logger:28
  15:11:11.747  Info/GameAnalytics: Event queue: Sending 1 events.  -  Server - Logger:28
  15:11:11.747  Debug/GameAnalytics: Sending 'events' URL: https://sandbox-api.gameanalytics.com/v2/5c6bcb5402204249437fb5a7a80a4959/events  -  Server - Logger:70
  15:11:12.030  Debug/GameAnalytics: body: {}  -  Server - Logger:70
  15:11:12.030  Info/GameAnalytics: Event queue: 1 events sent.  -  Server - Logger:28
  15:11:18.048   ▶ Info/GameAnalytics: Event queue: No events to send (x5)  -  Server - Logger:28
  15:11:58.515  Info/GameAnalytics: Event queue: No events to send  -  Server - Logger:28

Could you please point out what the problem might be?

3

24hours passed but i still don’t know why

4

ok, I read the code of the module, studio data won’t sync to website, it’s ok when players are playing online games.

1 Like
5

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