Gamepage Thumbnail Bug

Bug Reports Roblox Application and Website Bugs
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#1

Hey team - we had a bug on the Driving Empire gamepage was very concerning / negatively impacting us.

What happened: All of our thumbnails were deleted/removed for 5 minutes during a peak traffic period.

The steps we took:

  • We uploaded a new thumbnail to the gamepage
  • All of the thumbnails deleted
  • We re-uploaded 1 thumbnail and then they all came back

Very strange … I don’t know if you’ll be able to reproduce the issue. Concerns me in future thumbnail uploads.

Can you please review?

Thanks,
Harry

DE_Gamepage
DE_Gamepage1920×1061 101 KB

image_DE_Store
image_DE_Store942×597 26.8 KB

image_DE_Store2
image_DE_Store21113×757 102 KB

Expected behavior

Our gamepage to remain intact when uploading a new image

#2

This is just an acknowledgment announcement!

We’ve filed a ticket into our internal database for this issue and will start investigating, we will update you when we have further information.

Thanks for flagging!

#3

Hi @hammer_6161, when you re-uploaded the 1 thumbnail, were you able to see your full list of thumbnails on the configure page, or was it also empty?

#4

We are unable to reproduce the bug. Please let us know if you see the issue again or if you have any more information.