Gamepass purchase prompt window shows wrong thumbnail

The thumbnail on the purchase prompt does not update when PromptGamePassPurchase was used. If no previous purchase was prompted, it’s blank; If I previously prompted a product purchase, it still shows the thumbnail of that product.

“Premium hoverboard” is a gamepass on my game, this is the result for prompting to purchase it after prompting for another dev product, “5 points”, as it can be seen in the thumbnail.
image

Reproduce: Use MarketplaceService:PromptGamePassPurchase before and after prompting for a developer product purchase to view the different scenarios.

Maybe this helps:

Yeah, I’ve seen that. Doesn’t change the fact that the thumbnail is not updated properly upon prompt.

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I’m having a very similar issue in my game. The thumbnail is completely invisible and instead of saying “Game pass” it says “product”. Whenever I prompt the user (using PromptGamePassPurchase) in a test server or the live game to buy the pass, it gives me this:image
Here’s the url to the “non-existant gamepass”: https://www.roblox.com/game-pass/4402113/VIP

Whenever you do buy this, it doesn’t fire the PromptGamePassPurchaseFinished event that I have connected 2 times on the server side (neither of the 2 fire). In play solo mode, it works perfectly fine.

Also, PlayerHasPass doesn’t detect that the player has the pass…

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FYI, we are actively looking into this. Will update when I can

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I’ve checked a fix in for this issue, ETA for shipping is around a week or so

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Will the fix also include not allowing buying the same game pass more than once?

yes

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Unfortunately it looks like the fix will go out on Tuesday night/Wednesday morning of next week. Sorry for the delay

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This fix should be out for new clients and servers (those running version 337)

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