Reproduction Steps
For a selection of random experiences, RoMonitor which uses the impacted API has identified that, the API is returning 0 ratings for both likes and dislikes. This presents a serious impact to the analytics tooling that Roblox developers are using.
Simply visit the API endpoint affected.
Expected Behavior
The dislikes and likes should appear as expected for all experiences.
Actual Behavior
At this stage, we are seeing cases of 0 likes and dislikes, causing the following data to be present on our platform.
Attached is a JSON version of the games we’ve looked at, looking at the historic rating data for the last week. Anywhere there is a no ratings value, the value does not exist to deal with this blip.
ratings.json (35.2 KB)
Workaround
As always, we’ve automatically removed zerod data for API failure.
Issue Area: Roblox Website
Page URL: https://games.roblox.com/v1/games/votes?universeIds=3039432017%2C761487889%2C1901536408%2C1961834718%2C1420090477%2C3143577535%2C1628453064%2C3012932882%2C3367323587%2C3587862538%2C3488838753%2C1938873935%2C2393869480%2C3219037155%2C3827329455%2C1894484539%2C1846041596%2C2437443001%2C2312234647%2C1480369826%2C3513798426%2C778338549%2C2582095911%2C3635240111%2C3741260458%2C3364158156%2C423335559%2C3208286797%2C798547576%2C454787448%2C942068201%2C545375819%2C3687448506%2C1626358597%2C3669563456%2C3566715063%2C1428875826%2C3717462162%2C1042542872%2C3763561897%2C2451940675%2C345420227%2C3556241981%2C3361972289%2C3402257881%2C2876362195%2C2705588105%2C2209181492%2C3395124936%2C3364306595%2C1867334191%2C770538576%2C3403518627%2C2907418580%2C2784456126%2C2399737079%2C3891153181%2C3681500969%2C1166357280%2C1971339569%2C2324643624%2C3443445552%2C3683714637%2C3353735053%2C1407797763%2C3305711732%2C632820647%2C2071544626%2C1733002362%2C1643902074%2C3753512350%2C3531609888%2C1840897362%2C781646016%2C3577932258%2C3660403042%2C1957197959%2C2000963%2C2637367368%2C2745299681%2C2044424655%2C3411106176%2C3932667079%2C2396517497%2C2422734498%2C3680474230%2C1429511415%2C3343302437%2C576055260%2C1333937088%2C678676595%2C3646454448%2C3181324504%2C346922971%2C3552107537%2C3242148529%2C2658970245%2C3077123450%2C15692427%2C1486443591
Impact: High
Frequency: Often
Date First Experienced: 2022-09-26 22:09:00 (+01:00)
Date Last Experienced: 2022-10-10 17:10:00 (+01:00)
