update 582 seems to be released, issue is still present
logs/dump files
maybe there’s some other info i could try to provide to help resolving this?
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i keep on checking if the issue is still present by playing once in a while and for the past hour there were no black-outs like i had before, i’ll keep on checking and if it wont happen in the next day or two-i’ll report the issue as solved
(however there’s something else now, i’ll make a ticket on that as well)
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no its not fixed, spoke too soon…
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I have the same problem too. Just Roblox, no other online game and not wifi as I have a 100+ Mbps upload speed
My specs:
Processor: Intel i5
RAM: 8GB
OS: 64-bit windows 11
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Probably because of your i5 paired with a low amount of ram. i5’s are extremely last gen so that could be the culprit.
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client has been updated to 583 now (that’s FIVE versions after the one when issue started happening) and the thing is STILL present.
There was the problem back in may (when byfron was being implemented) where clients would just crash within a minute with a BEX64 error signature and it got fixed in 2.5 updates (yes it got fixed somewhere in-between of downloading updates) or in 2 weeks.
The freezing issue is still not fixed AFTER ALMOST A MONTH (27 days) and i feel like this thing will never get fixed, all the files i’ve read i should attach-i’ve attached, asked above if there’s something else needed-no answer, up to a point that issue escalates to other users (no “black-out” 's but behavior is absolutely identical).
I honestly dont know what else i should do to speed the process up (or at least give more info on the matter because it seems that sending logs/dumps doesnt help) because it gets annoying playing for 30 minutes thinking that the issue is fixed and then having it occur (after rebooting-client can last for up to an hour, later it dies in 1-2 minutes)
I’ll just attach the process how it’s happening (2:35, should’ve done it at the beggining…)
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i’ve been playing for the past 2 days since the last update and the issue still present, BUT it takes A LOT more time for it to crash, now instead of 3-20 minutes it takes 2+ hours to “crash” (at least in my 2 long-play sessions it was the case)
upd: no, nevermind, i somehow got lucky these 2 times, crashed in 20 minutes, gg
0.583.3.5831076_20230719T085923Z_Player_11244_last.log (30.1 KB)
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anything new? 1.5 months and its all still the same
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As a streamer this happens to me too. Is oddly annoying. And the fact that they talk about how in some cases our device is the problem gets me crazy, since roblox used to run Smooth and efficient before the byfron update, which makes no sence for me… The so called “hackers” and all of that STILL are actively hacking & leaking maps no matter what. So what is the big point here? Making the playerbase & developers gametime a hassle?..
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The only thing that It did was to temporally stop the paid exploits, most of the free exploits are back, so yeah you have a point.
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I have the same problem with Roblox Client too, after a few minutes of playing it freezes a for a moment, then I can continue playing, but sometimes it crashes which is very annoying
But thing is, it only happens on Roblox Client but the same problem doesn’t seem to occur on Roblox App (the application that is downloaded from Microsoft Store)
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Yep, I thought so too. Roblox was running smoothly before one of the updates
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Thats because the Roblox Support team has a document full of copy and paste responses. They should at least update it and make it more useful.
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This happens to me, but instead of my game completely crashing, it just freezes after 2 minutes, I did send a report but i forgot to actually update it with the info roblox needed 
My specs if it helps anyone identify the issue.
Intel I5
Geforce RTX 3050 mobile (drivers fully updated)
8GB of ram
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so 2+ months have passed since issue appeared, multiple updates and nothing has changed, there are no tips, no “try this” comments, no guidance, nothing.
I’ll just mark this message as solution to close the topic since its basically dead and forgotten about by developer team.
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happens to me when i run out of memory while using opera gx but idk you have a lot more than minimum
so true, almost 3 months and still having this issue, is super annoying crashing from nowhere at all times.
i have got it too on uwp version of roblox playing arsenal
I’d suggest you remove that solution mark on that as Roblox actually is planning on fixing it. It’s under tracking as of v590!
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there are plenty of “pending” things in release notes, who knows if that’s going to be one of those which will never go live