After configuring our GDPR deletion webhook on the account which owns our group, we have not received any webhooks and continue to receive the inbox GDPR deletion notices as we did before. The “Test Response” successfully fires the webhook with a successful reply. It seems almost as if something has not toggled to switch us over.
Expected behavior
Expected our webhook to immediately begin receiving GDPR deletion requests once the webhook was enabled.
I had a look at my logs of Nexus Clearing and I am noticing the same thing. The logs I downloaded go back to October 26th and only show logs for the health checks. I have received 5 GDPR erasure requests today.
Looking at the database of cleared users I have, it seems that the webhooks stopped working around October 4th. No entries exist after that time.