Hello all!
Thank you for providing feedback on Talent Hub, we really appreciate it. It’s this sort of feedback that helps ensure we can provide the best possible product to everyone.
Wanted to shed a bit of context first -
When we struck out to build Talent Hub, we wanted to explore how we could improve the Collaboration board in every possible way. This includes the obvious such as the ability to search and filter to find the right job, to mechanisms to help generate some initial trust between users. It also includes safety and moderation - something that is super important to Roblox.
This is why we have launched with a dedicated human moderation team that reviews everything, along with text filters in Application chat. We hope that these two mechanisms will keep everyone safe. Having said that, we’re also aware the text filters in their current form are a bit too restrictive for the kinds of conversation that are being had on Talent Hub.
Additionally, Talent Hub is fundamentally a matchmaking site - we help Job seekers find Job posters. It is not a collaboration platform; what I mean by this, is that once two people have decided to work together, the expectation is that they take their communication elsewhere.
For launch, our workaround has been to allow Discord usernames through the text filter, so that people can take it off-platform once they’ve decided to work together. You should find that in your applications today, you can talk more freely about Discord than you would normally be able to in a game chat.
Longer-term, we are pushing towards a text filter that is more customized and specific to Talent Hub’s context; one that blocks abuse, but allows people to freely talk business.
I hope that sheds some like on our approach, would be great to hear additional thoughts around:
- Do we need to be clearer around the fact that Discord is allowed, and does this start to solve the problem in your eyes?
- Specifically what messages or phrases are getting filtered that are blocking you?
Excited to talk about this further!