GetProductInfo not working

[Lametta]

Reproduction Steps

Not sure how to replicate this, I suppose try looping through a ton of different assets using GetProductInfo until it happens.

Expected Behavior

GetProductInfo gets information properly as opposed to throwing an unauthorized error.

Actual Behavior

In short, this:

GetProductInfo() not working?

Hello so I scan the gamepasses in my game to see what gamepasses a player owns when they join. This is the code that used to work (I have not updated my game at all so I didnt cause this error) for i,v in pairs(GamepassIDs) do if MarketplaceService:UserOwnsGamePassAsync(plr.UserId,v) then local info = MarketplaceService:GetProductInfo(v, Enum.InfoType.GamePass) local bv = Instance.new("BoolValue") bv.Name = info["Name"] bv.Parent = plr.Gamepasses end end (gamepassIds i…

Unauthorized but this appears completely randomly.

Issue Area: Engine
Issue Type: Other
Impact: High
Frequency: Constantly
Date First Experienced: 2023-01-23 00:01:00 (-08:00)

[thirdtakeonit]

Do you still encounter this issue?

[Lametta]

Not anymore, thank you for following up.

[Lametta]

Weirdly enough, now that it was mentioned, it happened again.
Only recently though, it may just happen on occasion?

[music_man1996]

Hey @Lametta - we can’t repro this anymore, and we’re assuming it was ephemeral and is fixed. Would you mind filing again if you’re still having issues? So sorry we didn’t follow up here. Going to close out the thread.