Reproduction Steps
- Check the members of the Visitors role in the group OR go to this link
- Find the user “HBIURETGBEGF65T” with the user id of 2336056461
- Try to rank this user or check the groups on their profile
Device Info
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.124 Safari/537.36
Platform Type: PC
Device Type: Computer
Expected Behavior
I expect that the user either is in the group, showing on the members list and have the group on their profile. If they are shown in the members list they should also be able to be ranked. If they were to leave, I would expect not only their profile to not display they are in the group anymore but also for the groups member list to not show them anymore.
Actual Behavior
The “ghost” member is shown as in the group, however they can not be ranked and- are not in the group according to their profile. This is a glitched state that should not be occurring and it should either be a clear they are in the group or they are not in the group. My system looks through the users in the “Visitor” role and screens them before letting them chat on the group wall. It has been screening them every interval since Jul 11, 2021 4:54:44 PM UTC with the following error from the ranking endpoint: “Error: The user is invalid or does not exist. Status Code: 400”
Issue Area: Roblox Website
Page URL: Blend ® - Roblox
Impact: High
Frequency: Constantly
Date First Experienced: 2021-07-10 10:07:00 (-07:00)
Date Last Experienced: Jul 11, 2021 9:09:44 PM UTC