There is no certain way to obtain a device serial number that is done on purpose for privacy protection.
Ultimately, there is no way to permanently ban a user from joining a group:
Group bans on accounts can be worked around by using another account
IPs can be changed manually through a VPN and overtime they change automatically
The best solution would be for group owners to turn on joining approval and accept only users they verify are not joining with malicious intent, but even this is an extremely flawed solution.
I totally agree with the points that were made. I currently help run a Roblox group with at the time of writing 60k+ members, to which with a group that size, has its fair share of people acting up now and again.
It wouldn’t be so bad if these people who caused issues only joined once and then after being exiled stopped, however on multiple occasions have we had people rejoining every single week for months on end and continuing with the same behaviour on the group wall as for what they were originally exiled for.
This pretty much renders exiling useless for us now as they know all they have to do is rejoin to be able to gain access to the entire group again.
Yeah we could make our group request to join or have a pending rank where we move people up to another rank allowing them to speak, but we shouldn’t have to resort to doing that and I personally don’t have the time to do it either and to check through each of the requests to ensure it isn’t the same people joining to cause issues for us.
This really needs to be addressed sooner or later, as it’s something that’s affecting our group daily and is showing no signs of stopping anytime soon.
I’d like to also ask for this request, as I have a user who keeps rejoining to advertise their own games and I have to “Exile” them 3 or 4 times a day.
It’s getting frustrating after dealing with it for a few days now and so any form of permanent block from the group would be greatly appreciated.
I would love to ban members from my group. I own thunder1222 Productions - Roblox and I have over 1,000,000 members and it got to the point where it was impossible to moderate. I would always have people spamming links for their groups, begging for robux, or any other type of self promotion. I would constantly delete these messages, but they’d always just rejoin and post it again. I tried to make the group accept only, however due to the sheer amount of requests I was getting, it was also impossible to keep up. My best option was to close the group wall indefinitely. But this also leads to some problems. I can no longer receive feedback from masses of players through that wall. They have to resort to platforms such as discord and twitter, which makes it harder because my game targets a younger audience.
Now, as much as I want the ban feature to be a real thing, I can also see a few downsides to it. One of those is the fact that people can make a new account and do the same thing to the group wall. It might take them more time to do that, but it’s still a possibility. Another issue I can see is bots spamming the group wall (while bots have been taken care of for the most part, they could rise up again).
TL;DR: Would love this feature to aid me in better moderating my group wall.
The ability to ban someone would be extremely useful to me and my group. We have over 100k members and the amount of spam we get is absurd. Here is an example of our last few comments.
This is extremely problematic because I can only kick them and wait for the next time they send links. We have kicked tons of accounts over and over again. We have discussed closing our group wall, but I would hate to do this because our community interacts a lot through the wall. A ban feature would be extremely beneficial to us. Really hope this becomes a feature. Thanks.
Definitely agree with this. I’ve had similar cases throughout my time on this platform. I think that permanent bans based on userids and not IP is quite intuitive. IPs can always be masked or changed depending on the router, static or dynamic IP assignment, a VPN, etc.
This would be very helpful even if it only banned that specific account. I’ve had people that have threatened to dox and kill me that keep returning to my group years later.
Roblox sorely needs better support and moderation tools for groups. While banning alone isn’t enough to solve this issue, it’d sure help.
We’ve had to close the group wall for our game recently due to bad actors spamming sexual messages repeatedly and rejoining when exiled. We don’t have a large enough moderation team to constantly keep an eye on the group wall. It’s enough of a task handling both the Discord and the actual game itself.
Manual approval also is not a solution given the task of sifting through each join request and judging whether they look like they’d be a good fit for the group.
Some examples of people that Roblox currently does not let me keep out of the group permanently without complicated or tedious workarounds (NSFW):
I’m sure there is some way to make a bot that automatically kicks people? It’s similar as to how people need admin scripts to ban people in game since ROBLOX only gives a :Kick() method.
There is no good reason as to why someone should even have to import/create admin scripts for banning people ingame, let alone a group. A group ban is an entirely different problem that is much harder to accomplish for the average user and requires you to self-host an off-platform bot (which is made harder by the fact that Roblox might randomly invalidate the bot cookie if your IP is not static.)
As the user above said, this is basic functionality.
i have a very small community and i made a group (admins only) and i dont think i will make it public group until this feature will be added my allies requests sometimes get spammed by random groups that i dont know
As they are adding in-game ban system, they should really consider adding group bans including banning new accounts made
Because I’m sure that my groups are getting attacked by one guy who got mad over in-game rules and likes to come back on 100+ alt accounts (they need to quit internet)
