Group Fund Payouts Intermittently Working

[Fm_Trick (Trick)]

Reproduction Steps
Navigate to Group → Configure Group → Revenue → Payouts → One Time Payout
Enter recipient
Enter desired fund amount
Press distribute
Notice how all fields on page grey-out and no response is ever given.

This happens intermittently and it seems I can only payout small amounts of Robux (increasingly smaller?). The larger the number, the higher likelihood this bug occurs (as it seems).

Expected Behavior
I expect a green alert telling me my payout has gone through & all the desired funds transferred.

Actual Behavior

This is happening on Chrome (desktop & mobile), as well as Edge, as far as I’ve tested.

Issue Area: Roblox Website
Page URL: Roblox
Impact: Very High
Frequency: Constantly
Date First Experienced: 2021-09-12 13:09:00 (-06:00)
Date Last Experienced: 2021-09-12 00:09:00 (-06:00)
A private message is associated with this bug report

[codedcosmetics]

I had the same problem, it appears that you need to go to settings and approve your identity with 2-step verification and then proceed to the payout.

[Fm_Trick (Trick)]

That worked, thanks!

Gonna leave this bug report here because this should still be addressed.

[BitwiseAndrea (Bitwise)]

Hi! this should be fixed now and the proper feedback should be given when you attempt to update payouts. Sorry for the delay!